Common use of Support Tools Clause in Contracts

Support Tools. At no charge to 3Com, Company shall provide diagnostic tools which Company has the right to provide to 3Com and procedures and a list/description of test equipment reasonably necessary and used by Company to troubleshoot problems and assist in problem identification, isolation and resolution. Company shall also provide the following additional support tools, if available: (i) compatibility/inter-operability matrix and (ii) supported and not supported configurations statement. Company shall further promptly provide to 3Com when available, all modifications or other revisions to such support tools.

Appears in 2 contracts

Sources: Reseller Agreement (Com21 Inc), Reseller Agreement (Com21 Inc)