TASK 4 – Fulfill TypeWell Transcription Requests. 4.4.1 The contractor shall provide TypeWell Transcription services according to industry best practices upon request. 4.4.2 The contractor shall provide qualified TypeWell transcribers, with at least three years of experience. 4.4.3 The contractor shall ensure that transcripts are provided to customers within one (1) business day of receipt of a transcript request. The contractor shall not assess charges for requested transcripts.
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