Common use of Task Order Process Clause in Contracts

Task Order Process. 3.4.1. A Task Order for Additional Services will be drafted by Citizens and provided to Vendor. Upon mutual agreement of the Parties, the Task Order will be signed by Vendor. 3.4.2. Following Vendor’s signature of the Task Order, Each Activity specified within the Task Order will be assigned to Vendor at the sole discretion of Citizens through PolicyCenter by placing the specific Activity in Vendor’s pending Activity queue. 3.4.3. Vendor is required to access their pending Activity queue within PolicyCenter for specific Activities requiring action. Alternatively, Vendor may be required to reference the Citizens provided list in order to create Activities requiring action. Vendor will comply with all performance measures set forth within the Task Order or within this Agreement herein. Vendor acknowledges that Citizens does not in any way represent or guarantee that Vendor will receive any specific or minimum volume of Activities under the Task Order Process. 3.4.4. Once an Activity has been completed by Vendor, it will be reflected in the policy history. 3.4.5. Following the conclusion of each month, Citizens will provide to Vendor a report summarizing all completed Activities within the Task Order. Such reporting shall be provided until completion of the Task Order. Vendor shall utilize the monthly report to generate a monthly invoice for compensation to be provided to Citizens as further described in Section 9., Compensation of the Agreement

Appears in 2 contracts

Sources: Business Process Outsourcing Agreement, Business Process Outsourcing Agreement