Technical Application Consultant (TAC) or Service Delivery Manager (SDM Sample Clauses

Technical Application Consultant (TAC) or Service Delivery Manager (SDM. The TAC or SDM is a shared resource that will perform the following core services: (1) define service delivery information, including technical criteria, with Customer; (2) review with Customer the resources and responsibilities required to complete service delivery; (3) provide a standard Sprint implementation plan (for 10 or more sites); (4) verify completion of Sprint-initiated projects (i.e., project with network-wide changes that may impact customers) via weekly meetings, if necessary and drive open issues to resolution; and (5) provide the initial, Standard Customer Inventory Report following initial network implementation and after services are added. A “Standard Customer Inventory Report” is the output from the Sprint inventory management tool ACIS for supported products and services.
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