TECHNICAL SERVICES   10 Clause Samples

TECHNICAL SERVICES   10. Section 6.1 In-Scope Services (Technical Services) 10 Section 6.2 Maintenance Planning 11 Section 6.3 Materials Management 11 Section 6.4 Engineering Services 11 Section 6.5 Technical Publications and Records 11 6.5.1 Technical Publications 11 6.5.2 Maintenance of Records 11 6.5.3 Data Transfer 11 6.5.4 Service Reports 11 6.5.5 Aircraft Utilization Report 11 6.5.6 Documentation Provided by Hawaiian 11 Section 6.6 Technical Data 11 Section 6.7 Maintenance Management 12 Section 6.8 Warranty Assignment and Administration 12 6.8.1 Assignment 12 6.8.2 Administration 12 Section 6.9 Quality Assurance 12 Section 6.10 Hawaiian’s Maintenance Program 12 Hawaiian LH Delta JPM [**] – Confidential treatment has been requested for the bracketed portions. The confidential redacted portion has been omitted and filed separately with the Securities and Exchange Commission. 6.10.1 Preparation of Hawaiian’s Maintenance Program 12 6.10.2 Review of Hawaiian’s Maintenance Program 12 6.10.3 Task Cards 12 6.10.4 Accountability 12 Section 6.11 Maintenance Operations Control 12 6.11.1 Coordination between Delta’s MOC and Hawaiian’s MC 12 6.11.2 Emergency Situations 12 Section 6.12 Reliability Analysis 13 Section 6.13 In-Scope Aircraft Induction and Return Support 13 Section 6.14 Training Programs and Specialized Training 13 Section 6.15 Information Technology 13 6.15.1 General 13 6.15.2 Internet-Based Reporting 13 6.15.3 Main Functional Requirements of SYSTEM 13 6.15.4 Reporting 13 6.15.5 Interface 13 6.15.6 Compliance 13 6.15.7 Security 13 6.15.8 Access Control 13 6.15.9 Audits and Log 13 6.15.10 Connectivity 13 6.15.11 Specifications 13 6.15.12 Hardware and Software 14 6.15.13 Network 14 6.15.14 Hosting 14 6.15.15 Data Backup 14 6.15.16 Product Support 14 6.15.17 Help Desk and Support (Production, Steady State) 14 6.15.18 Change Management 14 6.15.19 Documentation 14 Section 6.16 [**] 14 Section 6.17 Compliance with Requirements of Owners, Lessors and Mortgagees of In-Scope Aircraft and CPFH Components re In-Scope Aircraft 14 Section 6.18 Costs Relating to Technical Services 14 6.18.1 Delta’s Costs 14 6.18.2 Hawaiian’s Costs 14 Section 6.19 Staffing at In-Scope Stations and Hawaiian’s Koapaka Offices 14