Common use of Technical Support Services Clause in Contracts

Technical Support Services. 1. For the purposes of this section, “Technical Support Services” refers to any of the following Additional Services that you may have chosen to provide technical support with your Fios Internet service: TechSure, TechSure Plus, TechSure Premium, Verizon Premium Technical Support Service, and Tech Support Pro. These are services intended to address issues outside the scope of Verizon’s standard technical support, and which may be provided by a third-party vendor, including without limitation Asurion Service Warranty, Inc. (“Asurion”), “Verizon”, “we”, and “our” includes Verizon and Verizon’s vendor(s) who may provide or assist in providing Technical Support Services. 2. Depending on the particular Technical Support Service that you have chosen, the Service may include: (i) configuration troubleshooting; (ii) resolution of software, operating systems and networking issues;

Technical Support Services. 1. For the purposes of this section, “Technical Support Services” refers to any of the following Additional Services that you may have chosen to provide technical support with your Fios Internet service: TechSure, TechSure Plus, TechSure Premium, Verizon Premium Technical Support Service, and Tech Support Pro. These are services intended to address issues outside the scope of Verizon’s standard technical support, and which may be provided by a third-party vendor, including without limitation Asurion Service Warranty, Inc. (“Asurion”), “Verizon”, “we”, and “our” includes Verizon and Verizon’s vendor(s) who may provide or assist in providing Technical Support Services. 2. Depending on the particular Technical Support Service that you have chosen, the Service may include: (i) configuration troubleshooting; (ii) resolution of software, operating systems and networking issues;