Common use of Technology Refreshment and Replenishment Clause in Contracts

Technology Refreshment and Replenishment. Technology refreshment and replenishment Services (TR&R) are the activities associated with modernizing the IT infrastructure on a continual basis to ensure that the system components stay current with evolving industry standard technology platforms. The following table identifies technology refreshment and replenishment roles and responsibilities that ACS and Symetra will perform. 1. Recommend and establish TR&R life-cycle management policies, procedures and plans appropriate for support of Symetra business requirements X 2. Approve TR&R policies, procedures and plans in accordance with the change and release management process X 3. Manage, maintain, and update as necessary, the approved TR&R policies, procedures, and plans X 4. Perform the necessary tasks required to fulfill the TR&R plans X 5. Provide management reports on the progress of the TR&R plans X 6. Periodically review the approved TR&R implementation plans to ensure they properly support Symetra business requirements X