Common use of Telephone Hotline Support Clause in Contracts

Telephone Hotline Support. Verity provides telephone assistance to all Licensees who have purchased Maintenance Services. Verity Support personnel are available to answer questions related to Verity's supported products and how they perform with compatible hardware systems. Assistance in the development of custom applications for Verity's products is not included in standard hotline support. If Licensees wish to acquire such support, it is available through Verity's Consulting group at the then-current consulting rates.