Common use of Telephony Service Clause in Contracts

Telephony Service. 1.4.1. If you have an IP telephony service and it is to be used principally in a fixed location, you must register that address with us prior to activation. Furthermore, if you have a reasonable expectation that the IP telephony service is to be used in multiple locations, we recommend that you update the location information associated with it whenever accessing the IP telephony service from a new location. You can update this information either using the portal or by notifying us of any change in address. For the avoidance of doubt, it is your responsibility to maintain an accurate record of this address information so that we can supply the information to the Emergency Organisation(s). We are not liable for any consequences of your failure to do this. 1.4.2. Where Call routing utilises IP, you acknowledge that call quality and availability can be subject to factors outside of our control e.g. bandwidth contention or quality of service (QoS). We shall not be liable to you in respect to any quality or availability issues with such a Service. 1.4.3. The Horizon IP Service requires a minimum of sixty (60) days’ notice of termination to take effect no earlier than the end of the current Minimum Term. 1.4.4. Where you take an international IP Service you agree to comply with any in country regulatory obligations that may be applicable to your use of the service. 1.4.5. The SIP with Semafone Service requires a minimum of ninety (90) days written notice of termination, such notice to be given not less than ninety (90) days before the expiry of the current Minimum Term. 1.4.6. Handsets which can be used to access IP telephony services may be configured to our network. On termination of this Agreement, if you request that handsets are unlocked we may arrange for handsets to be unlocked in an authorised manner and you may be charged an unlocking administration fee