Common use of Termination or Disconnection Clause in Contracts

Termination or Disconnection. notice If we still do not receive your payment within the time specified in the default notice, we will send you a second notice by email or in writing indicating our intention to disconnect you if we do not receive payment within a further 5 business days. If your request for a payment plan has been received before the second notice, QEnergy will tell you the result before giving you the second notice. The notice sets out both of our rights and obligations. We will not disconnect before the date specified. We will try to talk with you by telephone (after hours if necessary) to assist you to resolve the issue, for example by helping you access Government relief if you are eligible to do so or offering you a payment plan.

Termination or Disconnection. notice If we still do not receive your payment within the time specified in the default notice, we will send you a second notice by email or in writing indicating our intention to disconnect you if we do not receive payment within a further 5 business days. If your request for a payment plan has been received before the second notice, QEnergy will tell you the result before giving you the second notice. The notice sets out both of our rights and obligations. We will not disconnect before the date specified. We will try to talk with you by telephone (after hours if necessary) to assist you to resolve the issue, for example by helping you access Government relief if you are eligible to do so or offering you a payment plan. 6.5 We will retain records of our contact with you.