Common use of Testing/Trouble Reporting Clause in Contracts

Testing/Trouble Reporting. 1.13.4.1 Southern Telcom will be responsible for testing and isolating troubles on Network Elements. Southern Telcom must test and isolate trouble to the BellSouth network before reporting the trouble to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Southern Telcom will be required to provide the results of the Southern Telcom test which indicate a problem on the BellSouth network. 1.13.4.2 Once Southern Telcom has isolated a trouble to the BellSouth network, and has issued a trouble report to BellSouth, BellSouth will take the actions necessary to repair the Network Element when trouble is found. BellSouth will repair its network facilities to its wholesale customers in the same time frames that BellSouth repairs similar services to its retail End Users. 1.13.4.3 If Southern Telcom reports a trouble on a BellSouth Network Element and no trouble is found in BellSouth’s network, BellSouth will charge Southern Telcom a Maintenance of Service Charge for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Network Element’s working status. BellSouth will assess the applicable Maintenance of Service rates from BellSouth’s FCC No.1 Tariff, Section 13.3.1. 1.13.4.4 In the event BellSouth must dispatch to the End User’s location more than once due to incorrect or incomplete information provided by Southern Telcom (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ Southern Telcom for each additional dispatch required to repair the Network Element due to the incorrect/incomplete information provided. BellSouth will assess the applicable Maintenance of Service rates from BellSouth’s FCC No.1 Tariff, Section 13.3.1.

Testing/Trouble Reporting. 1.13.4.1 Southern Telcom South Carolina Net will be responsible for testing and isolating troubles on Network Elements. Southern Telcom South Carolina Net must test and isolate trouble to the BellSouth network before reporting the trouble to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Southern Telcom South Carolina Net will be required to provide the results of the Southern Telcom South Carolina Net test which indicate a problem on the BellSouth network. 1.13.4.2 Once Southern Telcom South Carolina Net has isolated a trouble to the BellSouth network, and has issued a trouble report to BellSouth, BellSouth will take the actions necessary to repair the Network Element when trouble is found. BellSouth will repair its network facilities to its wholesale customers in the same time frames that BellSouth repairs similar services to its retail End Users. 1.13.4.3 If Southern Telcom South Carolina Net reports a trouble on a BellSouth Network Element and no trouble is found in BellSouth’s network, BellSouth will charge Southern Telcom South Carolina Net a Maintenance of Service Charge for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Network Element’s working status. BellSouth will assess the applicable Maintenance of Service rates from BellSouth’s FCC No.1 Tariff, Section 13.3.1. 1.13.4.4 In the event BellSouth must dispatch to the End User’s location more than once due to incorrect or incomplete information provided by Southern Telcom South Carolina Net (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ Southern Telcom bill South Carolina Net for each additional dispatch required to repair the Network Element due to the incorrect/incomplete information provided. BellSouth will assess the applicable Maintenance of Service rates from BellSouth’s FCC No.1 Tariff, Section 13.3.1.