Tests, Complaints, Measures Clause Samples

The "Tests, Complaints, Measures" clause establishes procedures for verifying the quality or conformity of goods or services, handling any complaints that arise, and outlining corrective actions to address issues. Typically, this clause details the process for conducting inspections or tests upon delivery, sets timeframes for raising complaints about defects or non-conformities, and specifies the steps the supplier must take to remedy any problems, such as repair, replacement, or refund. Its core function is to ensure that both parties have a clear, agreed-upon process for identifying and resolving quality issues, thereby minimizing disputes and ensuring accountability.
Tests, Complaints, Measures. The supplier shall subject his deliveries and services to an inspection (incoming goods, production, process and final inspection) and remedy any defects found in the process. Should reworking measures be necessary, these must be reported to GGB immediately. This must be documented accordingly and submitted on request. For drawing parts, GGB reserves the right to request quality planning if GGB quality management deems it necessary. The supplier shall carry out a suitable inspection planning (technical and scheduling) and document and archive the results. Tests performed shall be documented with date by the inspector at a suitable place. GGB must be allowed to participate on request. The supplier shall use suitable testing and measuring equipment and systematically check compliance with the permissible tolerances of the testing and measuring equipment (calibration). If special quality requirements exist on the part of GGB's customers which are relevant to the supplier's ordered service, these will be stated prior to the order and must be considered by the supplier (e.g. material certificates etc.). The functional characteristics of the part are determined in collaboration with GGB. The supplier equips itself with test equipment for agreed characteristics. The test equipment must be agreed between the supplier and GGB. Test fixtures for specially agreed characteristics must be documented with proof of test equipment capability. The supplier must prove process capability for these characteristics over the entire production period by means of suitable processes (e.g. statistical process control or manual control card technology). If the required process capability is not achieved, the quality must be assured by suitable test methods (100% testing); the production process must be optimized accordingly in order to achieve the required capability. (Required preliminary capability Ppk > 1.67 and for capabilities in the series Cpk > 1.33). Due to the level of quality sought by the parties and the production at the supplier's premises, GGB limits the incoming goods inspection for the respective product to determining the compliance with the quantity and identity of the ordered products and to the absence of externally visible transport and packaging damage. GGB will notify the supplier of any complaints detected during this inspection within ten (10) working days. In this respect, the supplier waives the objection of late notification of defects. As far as possible...
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Related to Tests, Complaints, Measures

  • Corrective Measures If the Participating Generator fails to meet or maintain the requirements set forth in this Agreement and/or the CAISO Tariff, the CAISO shall be permitted to take any of the measures, contained or referenced in the CAISO Tariff, which the CAISO deems to be necessary to correct the situation.

  • Customer Complaints Each party hereby agrees to promptly provide to the other party copies of any written or otherwise documented complaints from customers of Dealer received by such party relating in any way to the Offering (including, but not limited to, the manner in which the Shares are offered by the Dealer Manager or Dealer), the Shares or the Company.

  • Technical Objections to Grievances It is the intent of both parties to this agreement that no grievance shall be defeated merely because of a technical error other than time limitations in processing the grievance through the grievance procedure. To this end an arbitration board shall have the power to allow all necessary amendments to the grievance and the power to waive formal procedural irregularities in the processing of a grievance in order to determine the real matter in dispute and to render a decision according to equitable principles and the justice of the case.

  • Temperature Measurement Temperature will be measured by the nearest automatic Melbourne Bureau of Meteorology Monitoring Station for example (but not limited to): Melbourne, Moorabbin, Dunns Hill, Melbourne Airport, Frankston, and Point ▇▇▇▇▇▇. At the commencement of each project, the onsite management and employee representatives shall agree which is to be the applicable automatic weather monitoring station.

  • Environmental and Social Safeguards (a) The Borrower, through PMD, shall ensure that each Sub-Project is prepared, implemented and monitored in accordance with the Implementation Guidelines for Social and Environmental Safeguards, which form a supplement to the Operations Manual, and all guidelines and checklists set out therein, including those specifically provided for Indigenous Peoples and land donation, and the Negative List. (b) In the event of any conflict between the provisions of the Implementation Guidelines for Social and Environmental Safeguards and those of this Agreement, the latter shall prevail. 2. The Borrower, through PMD, shall apply the section of the Implementation Guidelines for Social and Environmental Safeguards in each Sub-Project that may affect Indigenous Peoples, in a manner to ensure that the Sub-Project shall: (a) avoid, and, if not possible, minimize cultural, social and economic adverse effects on Indigenous Peoples, caused or likely to be caused by the Project, by taking appropriate mitigating measures; and (b) through a process of free, prior and informed participation, involve concerned Indigenous Peoples in the design and implementation of Sub- projects in which such people reside or make their living and design and implement measures so as to ensure that the benefits received by the Indigenous Peoples under the Project are in harmony with their economic, social and cultural preferences, and likely to protect their customary user rights and reduce, mitigate and offset any adverse impacts of Sub-projects. 3. The Borrower, through PMD, shall ensure that the proceeds of Kecamatan Grants shall not be used to finance the acquisition of land or compensation for involuntary resettlement and that no Sub-Project shall require or permit the involuntary acquisition of land or involuntary resettlement. The Borrower, through PMD, shall ensure that in any Sub-Project involving land donation, the planning and verification procedures for land donation (voluntary donation and donation with compensation) set out in the Implementation Guidelines for Social and Environmental Safeguards shall have been followed and documented in a manner satisfactory to the Bank and PMD prior to the commencement of the Sub-Project. 4. The Borrower shall ensure that the proceeds of the Loan are not used to finance any activities or materials on the Negative List as set out in Section A.2 of Annex 1 to this Schedule 2. 5. Without limiting the obligations under Section II.A of this Schedule 2, the Borrower shall include in each Project Report: (a) information on the status of compliance with the Implementation Guidelines for Social and Environmental Safeguards; (b) details of measures taken for each Sub-Project in the implementation of such guidelines; (c) conditions, if any, in any Sub-Project which interfere or threaten to interfere with the implementation of such guidelines; and (d) remedial measures taken or required to be taken to address such conditions.