Common use of TITLE CONTENT FORMAT FREQUENCY Clause in Contracts

TITLE CONTENT FORMAT FREQUENCY. Charges Total Charges over specified period(s) As notified by the Customer from time to time As notified by the Customer from time to time Provider Performance Report Delivery against Call- Off Performance Indicators and Service Levels As outlined in Paragraph 2.2 of Schedule 8.1 Monthly Equalities report Ethnicity, gender, age, religion, disability etc. As notified by the Customer from time to time As notified by the Customer from time to time Annual Slavery and trafficking report Supplier to set out the steps it has taken to ensure that slavery and trafficking is not taking place in any of its supply chains or in any part of its business As defined in Clause 40.9.3 of the Framework Agreement Annually Workforce and staffing FTE / Headcount by service activity Job roles Geography (location – Unitary / Upper tier local authority) As notified by the Customer from time to time As notified by the Customer from time to time Complaints Details of any complaints received relating to the Services As notified by the Customer from time to time As notified by the Customer from time to time

TITLE CONTENT FORMAT FREQUENCY. Charges Total Charges over specified period(s) As notified by the Customer from time to time As notified by the Customer from time to time Provider Performance Monitoring Report Delivery against Call- Call-Off Contract Performance Indicators in accordance with Schedule 2.2 (Performance Levels) and Schedule 2.2 (Call-Off Performance Indicators and Service Levels Levels) As outlined in Paragraph per Schedule 2.2 of Schedule 8.1 Monthly Every 3 months Equalities report Ethnicity, gender, age, religion, disability etc. As notified by the Customer from time to time As notified by the Customer from time to time Annual Slavery and trafficking report Supplier to set out the steps it has taken to ensure that slavery and trafficking is not taking place in any of its supply chains or in any part of its business As defined in Clause 40.9.3 of the Framework Agreement Annually Workforce and staffing FTE / Headcount by service activity Job roles Geography (location – Unitary / Upper tier local authority) As notified by the Customer from time to time As notified by the Customer from time to time Complaints Details of any complaints received relating to the Services As notified by the Customer from time to time As notified by the Customer from time to time

TITLE CONTENT FORMAT FREQUENCY. Charges Total Charges over specified period(s) As notified by the Customer from time to time As notified by the Customer from time to time Provider Performance Monitoring Report Delivery against Call- Off Contract Performance Indicators and Service Levels in accordance with Schedule 2.1, Section 8 Performance Indicators As outlined in Paragraph 2.2 of Schedule 8.1 Monthly per Special Terms Every 3 months Equalities report Ethnicity, gender, age, religion, disability etc. As notified by the Customer from time to time As notified by the Customer from time to time Annual Slavery and trafficking report Supplier to set out the steps it has taken to ensure that slavery and trafficking is not taking place in any of its supply chains or in any part of its business As defined in Clause 40.9.3 of the Framework Agreement Annually Workforce and staffing FTE / Headcount by service activity Job roles Geography (location – Unitary / Upper tier local authority) As notified by the Customer from time to time As notified by the Customer from time to time Complaints Details of any complaints received relating to the Services As notified by the Customer from time to time As notified by the Customer from time to time

TITLE CONTENT FORMAT FREQUENCY. Charges Total Charges over specified period(s) As notified by the Customer from time to time As notified by the Customer from time to time Provider Performance Monitoring Report Delivery against Call- Off Contract Performance Indicators in accordance with Schedule 2.2 (Performance Levels) and Service Levels Schedule 2.2 (Call-Off Performance Levels) As outlined in Paragraph per Schedule 2.2 of Schedule 8.1 Monthly Every 3 months Equalities report Ethnicity, gender, age, religion, disability etc. As notified by the Customer from time to time As notified by the Customer from time to time Annual Slavery and trafficking report Supplier to set out the steps it has taken to ensure that slavery and trafficking is not taking place in any of its supply chains or in any part of its business As defined in Clause 40.9.3 of the Framework Agreement Annually Workforce and staffing FTE / Headcount by service activity Job roles Geography (location – Unitary / Upper tier local authority) As notified by the Customer from time to time As notified by the Customer from time to time Complaints Details of any complaints received relating to the Services As notified by the Customer from time to time As notified by the Customer from time to time

TITLE CONTENT FORMAT FREQUENCY. Charges Total Charges over specified period(s) As notified by the Customer from time to time As notified by the Customer from time to time Provider Summary Report See section 13 in Schedule 2.1 (Services Description) Word document Monthly - on the working day of mon the Performance Monitoring Report Delivery against Call- Off Contract Performance Indicators in accordance with Schedule 2.2 (Performance Levels) and Service Levels Schedule 2.2 (Call-Off Performance Levels) As outlined in Paragraph per Schedule 2.2 of Schedule 8.1 Monthly Every 3 months Equalities report Ethnicity, gender, age, religion, disability etc. As notified by the Customer from time to time As notified by the Customer from to time to the time Annual Slavery and trafficking report Supplier to set out the steps it has taken to ensure that slavery and trafficking is not taking place in any of its supply chains or in any part of its business As defined in Clause 40.9.3 of the Framework Agreement Annually Workforce and staffing FTE / Headcount by service activity Job roles Geography (location – Unitary / Upper tier local authority) As notified by the Customer from time to time As notified by the Customer from to time to the time Complaints Details of any complaints received relating to the Services As notified by the Customer from time to time As notified by the Customer from to time to the time