Common use of To Obtain Service Clause in Contracts

To Obtain Service. 1. You are required to receive prior approval from Us before service work can be performed under this Agreement. You should notify Us as soon as the problem is discovered. We will accept service calls from [8:00 AM to 5:00 PM CST Monday through Friday] at ▇▇▇-▇▇▇-▇▇▇▇. EMERGENCY REPAIR: In the event of an Emergency Repair outside normal business hours that involves loss of heating, cooling, plumbing or a substantial loss of electrical service or any other covered condition which renders a dwelling uninhabitable it will be considered a temporary emergency condition. You should take all reasonable steps, including, but not limited to, vacating the premises and contacting the proper authority if necessary and then notify Us of such fact through the use of the toll-free number provided to You in this Agreement or email Administrator with contact and Agreement information at ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇. Appliance failure is not considered an emergency. If the determination has been made by Administrator that the failure is covered, We will give the proper authorization to the licensed, bonded and insured service professional You selected to repair or replace covered failures and repairs. 2. Upon request for service, We will contact an authorized Service Provider within two (2) days during normal business hours and four (4) days on weekends and holidays. The authorized Service Provider will contact You to schedule a mutually convenient appointment during normal business hours. We will determine what repairs constitute an emergency and will make reasonable efforts to expedite emergency service. If You should request Us to perform non-emergency service outside of normal business hours, You will be responsible for payment of additional fees and/or overtime charges. 3. We have the sole and absolute right to select the Service Provider to perform the service; and We will not reimburse for services performed without prior approval. 4. You will pay up to a [$75] Service Fee per claim or the actual repair cost, whichever is less. The Service Fee is for each visit by Our approved Service Provider and is payable to Our approved Service Provider at the time of each visit. The Service Fee applies to each call dispatched and scheduled, including but not limited to those calls wherein coverage is included, excluded, or denied. The Service Fee also applies in the event You fail to be present at a scheduled time, or in the event You cancel a service call at the time a Service Provider is in route to Your home or at Your home. Failure to pay the Service Fee will result in suspension or cancellation of this Agreement until such time as the proper Service Fee is paid. At that time, coverage may be reinstated; however, the Agreement Term will not be extended. 5. If service work performed under this Agreement should fail, then We will make the necessary repairs without an additional

To Obtain Service. SAMPLE To request service, call toll-free at ▇-▇▇▇-▇▇▇-▇▇▇▇ 24 hours a day, 7 days a week. Under normal circumstances, the company will initiate performance of services within 48 hours after Your request unless the call is for emergency service as provided for below. 1. You are required Emergency service is available for the Breakdown of covered items or systems that affect the safe inhabitability of the home. We reserve the right to receive prior approval from Us before service work can be performed under this Agreementdetermine which repairs constitute an emergency. You should notify Us as soon as Emergencies include the problem is discoveredBreakdown of Central Home Air Conditioning when outside temperatures exceed 90 degrees Fahrenheit and Central Home Heating when outside temperatures fall below 40 degrees Fahrenheit. We will accept make all reasonable effort to initiate meaningful service calls from [8:00 AM to 5:00 PM CST Monday through Friday] at within 24 hours for emergency service calls. For emergency service please call ▇-▇▇▇-▇▇▇-▇▇▇▇. EMERGENCY REPAIR: In the event of an Emergency Repair outside normal business , 24 hours that involves loss of heatinga day, cooling, plumbing or 7 days a substantial loss of electrical service or any other covered condition which renders a dwelling uninhabitable it will be considered a temporary emergency condition. You should take all reasonable steps, including, but not limited to, vacating the premises and contacting the proper authority if necessary and then notify Us of such fact through the use of the toll-free number provided to You in this Agreement or email Administrator with contact and Agreement information at ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇. Appliance failure is not considered an emergency. If the determination has been made by Administrator that the failure is covered, We will give the proper authorization to the licensed, bonded and insured service professional You selected to repair or replace covered failures and repairsweek. 2. Upon request for service, We will contact an authorized Service Provider within two (2) days Notice of any Breakdown must be given to Us immediately upon discovery and must have occurred during normal business hours and four (4) days on weekends and holidays. The authorized Service Provider will contact You to schedule a mutually convenient appointment during normal business hours. We will determine what repairs constitute an emergency and will make reasonable efforts to expedite emergency service. If You should request Us to perform non-emergency service outside of normal business hours, You will be responsible for payment of additional fees and/or overtime chargesthe coverage period. 3. We have the sole and absolute right to select the Service Provider to perform the service; and We will not reimburse pay for any services performed or parts provided without Our prior approvalauthorization. 4. You will be responsible to pay up to a [$75] Service Fee per claim or the actual repair costtrade service fee for each trade service request, whichever is lessif applicable. The Service Fee is for each visit by Our approved Service Provider trade service fee must be paid in advance of any service being scheduled and is payable to Our approved Service Provider at the time of each visit. The Service Fee applies to each call dispatched and scheduled, including but not limited to those calls wherein coverage is included, excluded, or denied. The Service Fee also applies in the event You fail to be present at a scheduled time, or in the event You cancel a service call at the time a Service Provider is in route to Your home or at Your home. Failure to pay the Service Fee will result in suspension or cancellation of this Agreement until such time as the proper Service Fee is paid. At that time, coverage may be reinstated; however, paid to the Agreement Term will not be extendedAdministrator through a valid credit card or debit card. Please see Your Declaration of Coverage for Your trade service fee amount. 5. Prior to service being dispatched all required plan payment(s) must be collected and current. 6. Outstanding or unpaid service trade fees must be paid prior to new service requests being dispatched. 7. If service work performed by Our service contractors under this Agreement should failfails, then We will make the additional necessary repairs without an additionalfor no additional trade service fee for a period of 30 days. 8. All covered repairs will be serviced by qualified contractors. If We cannot provide a contractor for You, We may approve the use of a contractor outside of Our network provided they can show proof of insurance and are fully licensed to perform such service. 9. After a contractor’s diagnosis, if it is determined that coverage under this Agreement does not apply, or no Breakdown is discovered, You are required to pay the service contractor directly for all charges incurred, including access and diagnosis. You may then choose to have any necessary repair completed at Your expense. 10. Should You have any problems obtaining service, please call ▇-▇▇▇-▇▇▇-▇▇▇▇ for a Customer Service Representative.

To Obtain Service. To request service, call toll-free at ▇-▇▇▇-▇▇▇-▇▇▇▇ 24 hours a day, 7 days a week. Under normal circumstances, the company will initiate performance of services within 48 hours after Your request unless the call is for emergency service as provided for below. 1. You are required Emergency service is available for the Breakdown of covered items or systems that affect the safe inhabitability of the home. We reserve the right to receive prior approval from Us before service work can be performed under this Agreementdetermine which repairs constitute an emergency. You should notify Us as soon as Emergencies include the problem is discoveredBreakdown of Central Home Air Conditioning when outside temperatures exceed 90 degrees Fahrenheit and Central Home Heating when outside temperatures fall below 40 degrees Fahrenheit. We will accept make all reasonable effort to initiate meaningful service calls from [8:00 AM to 5:00 PM CST Monday through Friday] at within 24 hours for emergency service calls. For emergency service please call ▇-▇▇▇-▇▇▇-▇▇▇▇. EMERGENCY REPAIR: In the event of an Emergency Repair outside normal business , 24 hours that involves loss of heatinga day, cooling, plumbing or 7 days a substantial loss of electrical service or any other covered condition which renders a dwelling uninhabitable it will be considered a temporary emergency condition. You should take all reasonable steps, including, but not limited to, vacating the premises and contacting the proper authority if necessary and then notify Us of such fact through the use of the toll-free number provided to You in this Agreement or email Administrator with contact and Agreement information at ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇. Appliance failure is not considered an emergency. If the determination has been made by Administrator that the failure is covered, We will give the proper authorization to the licensed, bonded and insured service professional You selected to repair or replace covered failures and repairsweek. 2. Upon request for service, We will contact an authorized Service Provider within two (2) days Notice of any Breakdown must be given to Us immediately upon discovery and must have occurred during normal business hours and four (4) days on weekends and holidays. The authorized Service Provider will contact You to schedule a mutually convenient appointment during normal business hours. We will determine what repairs constitute an emergency and will make reasonable efforts to expedite emergency service. If You should request Us to perform non-emergency service outside of normal business hours, You will be responsible for payment of additional fees and/or overtime chargesthe coverage period. 3. We have the sole and absolute right to select the Service Provider to perform the service; and We will not reimburse pay for any services performed or parts provided without Our prior approvalauthorization. 4. You will be responsible to pay up to a [$75] Service Fee per claim or the actual repair costtrade service fee for each trade service request, whichever is lessif applicable. The Service Fee is for each visit by Our approved Service Provider trade service fee must be paid in advance of any service being scheduled and is payable to Our approved Service Provider at the time of each visit. The Service Fee applies to each call dispatched and scheduled, including but not limited to those calls wherein coverage is included, excluded, or denied. The Service Fee also applies in the event You fail to be present at a scheduled time, or in the event You cancel a service call at the time a Service Provider is in route to Your home or at Your home. Failure to pay the Service Fee will result in suspension or cancellation of this Agreement until such time as the proper Service Fee is paid. At that time, coverage may be reinstated; however, paid to the Agreement Term will not be extendedAdministrator through a valid credit card or debit card. Please see Your Declaration of Coverage for Your trade service fee amount. 5. Prior to service being dispatched all required plan payment(s) must be collected and current. 6. Outstanding or unpaid service trade fees must be paid prior to new service requests being dispatched. 7. If service work performed by Our service contractors under this Agreement should failfails, then We will make the additional necessary repairs without an additionalfor no additional trade service fee for a period of 30 days. 8. All covered repairs will be serviced by qualified contractors. If We cannot provide a contractor for You, We may approve the use of a contractor outside of Our network provided they can show proof of insurance and are fully licensed to perform such service. 9. After a contractor’s diagnosis, if it is determined that coverage under this Agreement does not apply, or no Breakdown is discovered, You are required to pay the service contractor directly for all charges incurred, including access and diagnosis. You may then choose to have any necessary repair completed at Your expense. 10. Should You have any problems obtaining service, please call ▇-▇▇▇-▇▇▇-▇▇▇▇ for a Customer Service Representative.

To Obtain Service. 1. You are required to receive prior approval from Us before service work can be performed under this Agreement. You should notify Us as soon as the problem is discovered. We will accept service calls from [8:00 AM to 5:00 PM CST Monday through Friday] A. To request service, call toll-free at ▇-▇▇▇-▇▇▇-▇▇▇▇, 24 hours per day, 7 days per week. EMERGENCY REPAIR: In Under normal circumstances, the event company will initiate performance of services within 48 hours after Your request. B. Emergency service is available for the Breakdown of covered items or systems that affect the safe inhabitability of Your Residential Property. We reserve the right to determine which repairs constitute an Emergency Repair outside normal business hours that involves loss of heating, cooling, plumbing or a substantial loss of electrical service or any other covered condition which renders a dwelling uninhabitable it emergency. We will be considered a temporary emergency condition. You should take make all reasonable stepseffort to initiate meaningful service within 24 hours for emergency-service calls. To request emergency service, including, but not limited to, vacating the premises and contacting the proper authority if necessary and then notify Us of such fact through the use of the tollplease call ▇-free number provided to You in this Agreement or email Administrator with contact and Agreement information at ▇▇▇-▇▇▇-▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇, 24 hours per day, 7 days per week.▇▇▇ C. The following terms and conditions apply to any service request under this Agreement: 1. Appliance failure is not considered an emergency. If the determination has been made by Administrator that the failure is covered, We will give the proper authorization Notice of any Breakdown must be given to the licensed, bonded and insured service professional You selected to repair or replace covered failures and repairsUs immediately upon discovery. 2. Upon request for service, We will contact an authorized Service Provider within two (2) days The Breakdown must have occurred during normal business hours and four (4) days on weekends and holidays. The authorized Service Provider will contact You to schedule a mutually convenient appointment during normal business hours. We will determine what repairs constitute an emergency and will make reasonable efforts to expedite emergency service. If You should request Us to perform non-emergency service outside of normal business hours, You will be responsible for payment of additional fees and/or overtime chargesYour coverage period. 3. We have the sole and absolute right to select the Service Provider to perform the service; and We will not reimburse pay for any services performed or parts provided without Our prior approvalauthorization. 4. You will must pay up to a [$75] Service Fee per claim or the actual repair cost, whichever is lesstrade-service fee in advance of any service being scheduled. The Service Fee is for each visit by Our approved Service Provider and is payable to Our approved Service Provider at the time of each visit. The Service Fee applies to each call dispatched and scheduled, including but not limited to those calls wherein coverage is included, excluded, or denied. The Service Fee also applies in the event You fail to be present at a scheduled time, or in the event You cancel a service call at the time a Service Provider is in route to Your home or at Your home. Failure to may pay the Service Fee will result in suspension applicable trade-service fee to the Administrator through a valid credit card or cancellation debit card. Please see Your Declaration of this Agreement until such time as Coverage for the proper Service Fee is paid. At that time, coverage may be reinstated; however, the Agreement Term will not be extendedapplicable trade- service fee under Your Plan. 5. Prior to dispatching any service, all required Plan payment(s) must be collected and current. 6. Outstanding or unpaid trade-service fees must be paid prior to the dispatch of any new service requests. 7. If service work performed by Our service contractors under this Agreement should failfails, then We will make the provide additional necessary repairs without an additionalfor no additional trade-service fee for a period of 30 days from the date of service completion. 8. We will dispatch qualified contractors to service covered repairs. If We cannot provide a contractor for You, We may approve the use of a contractor outside of Our network if the contractor meets Our proof of insurance requirements and is fully licensed to perform the required services. 9. After a contractor’s diagnosis, if it is determined that coverage under this Agreement does not apply or no Breakdown is discovered, You must pay the service contractor directly for all charges incurred, including access and diagnosis. You may then choose to have any necessary repairs completed at Your own expense. 10. If You have any problems obtaining service, please call 1-866-478-9334for a Customer Service Representative.

To Obtain Service. To request service, call toll‐free at 1‐800‐341‐3624 24 hours a day, 7 days a week. Under normal circumstances, the company will initiate performance of services within 48 hours after Your request unless the call is for emergency service as provided for below. 1. You are required Emergency service is available for the Breakdown of covered items or systems that affect the safe inhabitability of the home. We reserve the right to receive prior approval from Us before service work can be performed under this Agreementdetermine which repairs constitute an emergency. You should notify Us as soon as Emergencies include the problem is discoveredBreakdown of Central Home Air Conditioning when outside temperatures exceed 90 degrees Fahrenheit and Central Home Heating when outside temperatures fall below 40 degrees Fahrenheit. We will accept service calls from [8:00 AM to 5:00 PM CST Monday through Friday] at ▇▇▇-▇▇▇-▇▇▇▇. EMERGENCY REPAIR: In the event of an Emergency Repair outside normal business hours that involves loss of heating, cooling, plumbing or a substantial loss of electrical service or any other covered condition which renders a dwelling uninhabitable it will be considered a temporary emergency condition. You should take make all reasonable stepseffort to initiate meaningful service within 24 hours for emergency service calls. For emergency service please call 1‐800‐341‐3624, including24 hours a day, but not limited to, vacating the premises and contacting the proper authority if necessary and then notify Us of such fact through the use of the toll-free number provided to You in this Agreement or email Administrator with contact and Agreement information at ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇. Appliance failure is not considered an emergency. If the determination has been made by Administrator that the failure is covered, We will give the proper authorization to the licensed, bonded and insured service professional You selected to repair or replace covered failures and repairs7 days a week. 2. Upon request for service, We will contact an authorized Service Provider within two (2) days Notice of any Breakdown must be given to Us immediately upon discovery and must have occurred during normal business hours and four (4) days on weekends and holidays. The authorized Service Provider will contact You to schedule a mutually convenient appointment during normal business hours. We will determine what repairs constitute an emergency and will make reasonable efforts to expedite emergency service. If You should request Us to perform non-emergency service outside of normal business hours, You will be responsible for payment of additional fees and/or overtime chargesthe coverage period. 3. We have the sole and absolute right to select the Service Provider to perform the service; and We will not reimburse pay for any services performed or parts provided without Our prior approvalauthorization. 4. You will be responsible to pay up to a [$75] Service Fee per claim or the actual repair cost, whichever is lesstrade service fee for each trade service request. The Service Fee trade service fee will apply as soon as the service contractor is for each visit by Our approved Service Provider en route to Your home. The trade service fee is due and is payable to Our approved Service Provider the service contractor prior to or at the time of each visitthe scheduled service call. The Service Fee applies to each call dispatched and scheduled, including but not limited to those calls wherein coverage is included, excluded, or denied. The Service Fee also applies in the event You fail to be present at a scheduled time, or in the event You cancel a Please see Your Declaration of Coverage for Your trade service call at the time a Service Provider is in route to Your home or at Your home. Failure to pay the Service Fee will result in suspension or cancellation of this Agreement until such time as the proper Service Fee is paid. At that time, coverage may be reinstated; however, the Agreement Term will not be extendedfee amount. 5. Outstanding or unpaid service trade fees must be satisfied prior to new service requests being dispatched. 6. If service work performed by Our service contractors under this Agreement should failfails, then We will make the additional necessary repairs without an additionalfor no additional trade service fee for a period of 30 days for labor and 60 days for parts. 7. All covered repairs will be serviced by qualified contractors. If We cannot provide a contractor for You, We may approve the use of a contractor outside of Our network provided they can show proof of insurance and are fully licensed to perform such service. 8. After a contractor’s diagnosis, if it is determined that coverage under this Agreement does not apply, or no Breakdown is discovered, You are required to pay the service contractor directly for all charges incurred, including access and diagnosis. You may then choose to have any necessary repair completed at Your expense. 9. Should You have any problems obtaining service, please call 1‐800‐341‐3624 for a Customer Service Representative.

To Obtain Service. 1. You are required to receive prior approval from Us before service work can be performed under this Agreement. You should notify Us as soon as the problem is discovered. We will accept service calls from [8:00 AM to 5:00 PM CST Monday through Friday] at SHOULD YOU NEED SERVICE, PLEASE READ YOUR AGREEMENT CAREFULLY AND THEN PLACE YOUR CALL OR SUBMIT REQUEST TO - ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ or call ▇▇▇-▇▇▇-▇▇▇▇▇  You or Authorized persons must notify Administrator of any Breakdown immediately upon discovery and this must be during the Agreement Term. Administrator will accept Service Calls 24 hours a day and 7 days a week. Those service requests will be assigned between 9am - 6pm eastern standard time, Monday through Friday, excluding Nationally Recognized Holidays. Notice of any Breakdown must be given to Administrator prior to expiration of this Agreement. Throughout the service effort, Administrator urges You to take reasonable measures to prevent secondary damage (ex. turning off water to the home in the case of a major leak, discontinue use of faulty items once breakdown is noticed, calling Emergency Services if necessary, etc.)  Upon request for service, Administrator will contact an authorized Service Provider within two (2) days during normal business hours and four (4) days on weekends and holidays*. (*Administrator is not an emergency service and will be closed on Nationally Recognized Holidays therefore resulting in delayed Service Request Assignments.) If You feel Your service request is an Emergency and Administrator is not available, Administrator urges You to take all reasonable measures to ensure the safety of Your Covered Property and its occupants. If You should request Administrator to perform Non-Emergency Service outside of normal business hours, You will be responsible for payment of additional fees, overtime charges, or any trip fees. EMERGENCY REPAIR: In the event of an Emergency Repair outside normal business hours that involves loss of heating, cooling, plumbing or a substantial loss of electrical service or any other covered condition which renders a dwelling uninhabitable it will be considered a temporary emergency condition. You should take all reasonable steps, including, but not limited to, vacating the premises and contacting the proper authority if necessary and then notify Us of such fact through the use of the toll-free number provided to You in this Agreement or email Administrator with contact and Agreement information at ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇[email address]. Appliance failure is not considered an emergency. If the determination has been made by Administrator that the failure is covered, We will give the proper authorization to the licensed, bonded and insured service professional You selected to repair or replace covered failures and repairs. 2. Upon request for service, We will contact an authorized Service Provider within two (2) days during normal business hours and four (4) days on weekends and holidays. The authorized Service Provider will contact You to schedule a mutually convenient appointment during normal business hours. We will determine what repairs constitute an emergency and will make reasonable efforts to expedite emergency service. If You should request Us to perform non-emergency service outside of normal business hours, You will be responsible for payment of additional fees and/or overtime charges. 3. We have  Administrator has the sole and absolute right to select the Service Provider to perform the service; and We Administrator will not reimburse for services performed without its prior approvalapproval and service request number verification.  Administrator requires the Make, Model, and Serial number to be provided prior to service, in some cases if You cannot locate the information in its entirety Administrator will provide a licensed technician to inspect the Covered Property. In these cases, if the technician is not able to locate such information or it is no longer visible, Administrator will not accept a request on said appliance or system. It will not be a covered item.  Some appliance/system brands require “Factory Certified Technicians;” in these cases, Administrator cannot be held liable for possible delays in service or diagnosis. 42. You will pay up to a [$75] Service Fee per claim or the actual repair cost, whichever is less. The Service Fee is for each visit by Our Administrator’s approved Service Provider and is payable to Our Administrator’s approved Service Provider at the time of each visit. The Service Fee applies to each call dispatched and scheduled, including but not limited to those calls wherein coverage is included, excluded, or denied. The Service Fee also applies in the event You fail to be present at a scheduled time, or in the event You cancel a service call at the time a Service Provider is in route to Your home or at Your home. Failure to pay the Service Fee will result in suspension or cancellation of this Agreement until such time as the proper Service Fee is paid. At that time, coverage may be reinstated; however, the Agreement Term will not be extended. 5. If service work performed under this Agreement should fail, then We will make the necessary repairs without an additional

To Obtain Service. 1. You are required to receive prior approval from Us before service work can be performed under this Agreement. You should notify Us as soon as To request service, please contact the problem is discovered. We will accept service calls from [8:00 AM to 5:00 PM CST Monday through Friday] Named Administrator by calling toll-free at ▇▇▇-▇▇▇-▇▇▇▇▇ or 833-FIX-HOME. EMERGENCY REPAIR: In Under normal circumstances, the event company will initiate performance of services within 48 hours after Your request unless the call is for emergency service as provided for below. A. Emergency service is available for the Breakdown of covered items or systems that affect the safe inhabitability of the home. We reserve the right to determine which repairs constitute an Emergency Repair emergency. Emergencies include the Breakdown of Central Home Air Conditioning when outside normal business hours that involves loss of heating, cooling, plumbing or a substantial loss of electrical service or any other covered condition which renders a dwelling uninhabitable it temperatures exceed 90 degrees Fahrenheit and Central Home Heating when outside temperatures fall below 40 degrees Fahrenheit. We will be considered a temporary emergency condition. You should take make all reasonable steps, including, but not limited to, vacating effort to initiate meaningful service within 24 hours for emergency service calls. For emergency service please call the premises and contacting the proper authority if necessary and then notify Us of such fact through the use of the toll-free number provided to You in this Agreement or email Named Administrator with contact and Agreement information at ▇▇▇-▇▇▇@-▇▇▇▇▇▇▇▇▇▇▇▇▇▇ or 833-FIX-HOME.▇▇▇. Appliance failure is not considered an emergency. If B. Notice of any Breakdown must be given to Us immediately upon discovery and must have occurred during the determination has been made by Administrator that the failure is covered, coverage period. C. We will give the proper authorization to the licensed, bonded and insured service professional You selected to repair not pay for any services or replace covered failures and repairsparts provided without Our prior authorization. 2. Upon request for service, We will contact an authorized Service Provider within two (2) days during normal business hours and four (4) days on weekends and holidays. The authorized Service Provider will contact You to schedule a mutually convenient appointment during normal business hours. We will determine what repairs constitute an emergency and will make reasonable efforts to expedite emergency service. If You should request Us to perform non-emergency service outside of normal business hours, D. You will be responsible to pay a Trade Service Fee for payment each Service Request, if applicable. The Trade Service Fee must be paid in advance of additional fees and/or overtime chargesany service being scheduled and may be paid to the Administrator through a valid credit card or debit card. Please see Your Declaration of Coverage for Your Trade Service Fee amount. 3. We have the sole E. Prior to service being dispatched, all required plan payment(s) must be collected and absolute right to select the Service Provider to perform the service; and We will not reimburse for services performed without prior approvalcurrent. 4. You will pay up F. Outstanding or unpaid service trade fees must be paid prior to a [$75] Service Fee per claim or the actual repair cost, whichever is less. The Service Fee is for each visit new service requests being dispatched. G. If work performed by Our approved Service Provider and is payable to Our approved Service Provider at the time of each visit. The Service Fee applies to each call dispatched and scheduled, including but not limited to those calls wherein coverage is included, excluded, or denied. The Service Fee also applies in the event You fail to be present at a scheduled time, or in the event You cancel a service call at the time a Service Provider is in route to Your home or at Your home. Failure to pay the Service Fee will result in suspension or cancellation of this Agreement until such time as the proper Service Fee is paid. At that time, coverage may be reinstated; however, the Agreement Term will not be extended. 5. If service work performed Authorized Repair Technician under this Agreement should failfails, then We will make the additional necessary repairs without for no additional Trade Service Fee for a period of 30 days. H. All covered repairs will be serviced by Authorized Repair Technicians. If We cannot provide an additionalAuthorized Repair Technician for You, We may approve the use of a service provider outside of Our network, provided they can show proof of insurance and are fully licensed to perform such service. I. After the Authorized Repair Technician’s diagnosis, if it is determined that coverage under this Agreement does not apply, or no Breakdown is discovered, You are required to pay the authorized Repair Technician directly for all charges incurred, including access and diagnosis. You may then choose to have any necessary repair completed at Your expense. J. Should You have any problems obtaining service, please contact the Named Administrator by calling ▇▇▇-▇▇▇-▇▇▇▇ or 833-FIX-HOME for a Customer Service Representative.

To Obtain Service. 1. You are required to receive prior approval from Us before service work can be performed under this Agreement. You should notify Us as soon as the problem is discovered. We will accept service calls from [8:00 AM to 5:00 PM CST EST Monday through Friday] Friday at ▇▇▇-▇▇▇-▇▇▇▇, or You may file Your claim online 24 hrs a day/7 days a week at ▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇. EMERGENCY REPAIR: In the event of an Emergency Repair outside normal business hours that involves loss of heating, cooling, plumbing or a substantial loss of electrical service or any other covered condition which renders a dwelling uninhabitable it will be considered a temporary emergency condition. You should take all reasonable steps, including, but not limited to, vacating the premises and contacting the proper authority if necessary and then notify Us of such fact through the use of the toll-free number provided to You in this Agreement or email Administrator with contact and Agreement information at ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇. Appliance failure is not considered an emergency. If the determination has been made by Administrator that the failure is covered, We will give the proper authorization to the licensed, bonded and insured service professional You selected to repair or replace covered failures and repairs. 2. Upon request for service, We will contact an authorized Service Provider within two (2) days during normal business hours and four (4) days on weekends and holidays. The authorized Service Provider will contact You to schedule a mutually convenient appointment during normal business hours. We will determine what repairs constitute an emergency and will make reasonable efforts to expedite emergency service. If You should request Us to perform non-emergency service outside of normal business hours, You will be responsible for payment of additional fees and/or overtime charges. 3. We have the sole and absolute right to select the Service Provider to perform the service; and We will not reimburse for services performed without prior approval. 4. You will pay up to a [$75] 75 Service Fee per claim or the actual repair cost, whichever is less. The Service Fee is for each visit by Our approved Service Provider and is payable to Our approved Service Provider at the time of each visit. The Service Fee applies to each call dispatched and scheduled, including but not limited to those calls wherein coverage is included, excluded, or denied. The Service Fee also applies in the event You fail to be present at a scheduled time, or in the event You cancel a service call at the time a Service Provider is in route to Your home or at Your home. Failure to pay the Service Fee will result in suspension or cancellation of this Agreement until such time as the proper Service Fee is paid. At that time, coverage may be reinstated; however, the Agreement Term will not be extended. 5. If service work performed under this Agreement should fail, then We will make the necessary repairs without an additional

To Obtain Service. 1. You are required to receive prior approval from Us before service work can be performed under this Agreement. You should notify Us as soon as the problem is discovered. We will accept service calls from [8:00 AM to 5:00 PM CST Monday through Friday] Friday at ▇▇▇-▇▇▇-▇▇▇▇. EMERGENCY REPAIR: In the event of an Emergency Repair outside normal business hours that involves loss of heating, cooling, plumbing or a substantial loss of electrical service or any other covered condition which renders a dwelling uninhabitable it will be considered a temporary emergency condition. You should take all reasonable steps, including, but not limited to, vacating the premises and contacting the proper authority if necessary and then notify Us of such fact through the use of the toll-free number provided to You in this Agreement or email Administrator with contact and Agreement information at ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇. Appliance failure is not considered an emergency. If the determination has been made by Administrator that the failure is covered, We will give the proper authorization to the licensed, bonded and insured service professional You selected to repair or replace covered failures and repairs. 2. Upon request for service, We will contact an authorized Service Provider within two (2) days during normal business hours and four (4) days on weekends and holidays. The authorized Service Provider will contact You to schedule a mutually convenient appointment during normal business hours. We will determine what repairs constitute an emergency and will make reasonable efforts to expedite emergency service. If You should request Us to perform non-emergency service outside of normal business hours, You will be responsible for payment of additional fees and/or overtime charges. 3. We have the sole and absolute right to select the Service Provider to perform the service; and We will not reimburse for services performed without prior approval. 4. You will pay up to a [$75] 75 Service Fee per claim or the actual repair cost, whichever is less. The Service Fee is for each visit by Our approved Service Provider and is payable to Our approved Service Provider at the time of each visit. The Service Fee applies to each call dispatched and scheduled, including but not limited to those calls wherein coverage is included, excluded, or denied. The Service Fee also applies in the event You fail to be present at a scheduled time, or in the event You cancel a service call at the time a Service Provider is in route to Your home or at Your home. Failure to pay the Service Fee will result in suspension or cancellation of this Agreement until such time as the proper Service Fee is paid. At that time, coverage may be reinstated; however, the Agreement Term will not be extended. 5. If service work performed under this Agreement should fail, then We will make the necessary repairs without an additional

To Obtain Service. SAMPLE To request service, call toll‐free at 1‐800‐341‐3624 24 hours a day, 7 days a week. Under normal circumstances, the company will initiate performance of services within 48 hours after Your request unless the call is for emergency service as provided for below. 1. You are required Emergency service is available for the Breakdown of covered items or systems that affect the safe inhabitability of the home. We reserve the right to receive prior approval from Us before service work can be performed under this Agreementdetermine which repairs constitute an emergency. You should notify Us as soon as Emergencies include the problem is discoveredBreakdown of Central Home Air Conditioning when outside temperatures exceed 90 degrees Fahrenheit and Central Home Heating when outside temperatures fall below 40 degrees Fahrenheit. We will accept service calls from [8:00 AM to 5:00 PM CST Monday through Friday] at ▇▇▇-▇▇▇-▇▇▇▇. EMERGENCY REPAIR: In the event of an Emergency Repair outside normal business hours that involves loss of heating, cooling, plumbing or a substantial loss of electrical service or any other covered condition which renders a dwelling uninhabitable it will be considered a temporary emergency condition. You should take make all reasonable stepseffort to initiate meaningful service within 24 hours for emergency service calls. For emergency service please call 1‐800‐341‐3624, including24 hours a day, but not limited to, vacating the premises and contacting the proper authority if necessary and then notify Us of such fact through the use of the toll-free number provided to You in this Agreement or email Administrator with contact and Agreement information at ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇. Appliance failure is not considered an emergency. If the determination has been made by Administrator that the failure is covered, We will give the proper authorization to the licensed, bonded and insured service professional You selected to repair or replace covered failures and repairs7 days a week. 2. Upon request for service, We will contact an authorized Service Provider within two (2) days Notice of any Breakdown must be given to Us immediately upon discovery and must have occurred during normal business hours and four (4) days on weekends and holidays. The authorized Service Provider will contact You to schedule a mutually convenient appointment during normal business hours. We will determine what repairs constitute an emergency and will make reasonable efforts to expedite emergency service. If You should request Us to perform non-emergency service outside of normal business hours, You will be responsible for payment of additional fees and/or overtime chargesthe coverage period. 3. We have the sole and absolute right to select the Service Provider to perform the service; and We will not reimburse pay for any services performed or parts provided without Our prior approvalauthorization. 4. You will be responsible to pay up to a [$75] Service Fee per claim or the actual repair cost, whichever is lesstrade service fee for each trade service request. The Service Fee trade service fee will apply as soon as the service contractor is for each visit by Our approved Service Provider en route to Your home. The trade service fee is due and is payable to Our approved Service Provider the service contractor prior to or at the time of each visitthe scheduled service call. The Service Fee applies to each call dispatched and scheduled, including but not limited to those calls wherein coverage is included, excluded, or denied. The Service Fee also applies in the event You fail to be present at a scheduled time, or in the event You cancel a Please see Your Declaration of Coverage for Your trade service call at the time a Service Provider is in route to Your home or at Your home. Failure to pay the Service Fee will result in suspension or cancellation of this Agreement until such time as the proper Service Fee is paid. At that time, coverage may be reinstated; however, the Agreement Term will not be extendedfee amount. 5. Outstanding or unpaid service trade fees must be satisfied prior to new service requests being dispatched. 6. If service work performed by Our service contractors under this Agreement should failfails, then We will make the additional necessary repairs without an additionalfor no additional trade service fee for a period of 30 days for labor and 60 days for parts. 7. All covered repairs will be serviced by qualified contractors. If We cannot provide a contractor for You, We may approve the use of a contractor outside of Our network provided they can show proof of insurance and are fully licensed to perform such service. 8. After a contractor’s diagnosis, if it is determined that coverage under this Agreement does not apply, or no Breakdown is discovered, You are required to pay the service contractor directly for all charges incurred, including access and diagnosis. You may then choose to have any necessary repair completed at Your expense. 9. Should You have any problems obtaining service, please call 1‐800‐341‐3624 for a Customer Service Representative.

To Obtain Service. 1. You are required to receive prior approval from Us before service work can be performed under this Agreement. You should notify Us as soon as To request service, please contact the problem is discovered. We will accept service calls from [8:00 AM to 5:00 PM CST Monday through Friday] Named Administrator by calling toll-free at ▇▇▇-▇▇▇-▇▇▇▇▇ or 833-FIX-HOMZ. EMERGENCY REPAIR: In Under normal circumstances, the event company will initiate performance of services within 48 hours after Your request unless the call is for emergency service as provided for below. A. Emergency service is available for the Breakdown of covered items or systems that affect the safe inhabitability of the home. We reserve the right to determine which repairs constitute an Emergency Repair emergency. Emergencies include the Breakdown of Central Home Air Conditioning when outside normal business hours that involves loss of heating, cooling, plumbing or a substantial loss of electrical service or any other covered condition which renders a dwelling uninhabitable it temperatures exceed 90 degrees Fahrenheit and Central Home Heating when outside temperatures fall below 40 degrees Fahrenheit. We will be considered a temporary emergency condition. You should take make all reasonable steps, including, but not limited to, vacating effort to initiate meaningful service within 24 hours for emergency service calls. For emergency service please call the premises and contacting the proper authority if necessary and then notify Us of such fact through the use of the toll-free number provided to You in this Agreement or email Named Administrator with contact and Agreement information at ▇▇▇-▇▇▇@-▇▇▇▇▇▇▇▇▇▇▇▇▇▇ or 833-FIX-HOMZ.▇▇▇. Appliance failure is not considered an emergency. If B. Notice of any Breakdown must be given to Us immediately upon discovery and must have occurred during the determination has been made by Administrator that the failure is covered, Coverage Period. C. We will give the proper authorization to the licensed, bonded and insured service professional You selected to repair not pay for any services or replace covered failures and repairsparts provided without Our prior authorization. 2. Upon request for service, We will contact an authorized Service Provider within two (2) days during normal business hours and four (4) days on weekends and holidays. The authorized Service Provider will contact You to schedule a mutually convenient appointment during normal business hours. We will determine what repairs constitute an emergency and will make reasonable efforts to expedite emergency service. If You should request Us to perform non-emergency service outside of normal business hours, D. You will be responsible to pay a Trade Service Fee for payment each Service request, if applicable. The Trade Service Fee must be paid in advance of additional fees and/or overtime chargesany service being scheduled and may be paid to the Administrator through a valid credit card or debit card. Please see Your Declaration of Coverage for Your Trade Service Fee amount. 3. We have the sole E. Prior to service being dispatched, all required plan payment(s) must be collected and absolute right to select the Service Provider to perform the service; and We will not reimburse for services performed without prior approvalcurrent. 4. You will pay up F. Outstanding or unpaid service trade fees must be paid prior to a [$75] new Service Fee per claim or the actual repair cost, whichever is less. The Service Fee is for each visit requests being dispatched. G. If work performed by Our approved Service Provider and is payable to Our approved Service Provider at the time of each visit. The Service Fee applies to each call dispatched and scheduled, including but not limited to those calls wherein coverage is included, excluded, or denied. The Service Fee also applies in the event You fail to be present at a scheduled time, or in the event You cancel a service call at the time a Service Provider is in route to Your home or at Your home. Failure to pay the Service Fee will result in suspension or cancellation of this Agreement until such time as the proper Service Fee is paid. At that time, coverage may be reinstated; however, the Agreement Term will not be extended. 5. If service work performed Authorized Repair Technician under this Agreement should failfails, then We will make the additional necessary repairs without for no additional Trade Service Fee for a period of 30 days. H. All covered repairs will be serviced by Authorized Repair Technicians. If We cannot provide an additionalAuthorized Repair Technician for You, We may approve the use of a service provider outside of Our network, provided they can show proof of insurance and are fully licensed to perform such service. I. After the Authorized Repair Technician’s diagnosis, if it is determined that coverage under this Agreement does not apply, or no Breakdown is discovered, You are required to pay the authorized Repair Technician directly for all charges incurred, including access and diagnosis. You may then choose to have any necessary repair completed at Your expense. J. Should You have any problems obtaining service, please contact the Named Administrator by calling ▇▇▇-▇▇▇-▇▇▇▇ or 833-FIX-HOMZ for a Customer Service Representative.