Transaction Errors Clause Samples

The Transaction Errors clause defines the procedures and responsibilities for addressing mistakes or discrepancies that occur during the processing of transactions. Typically, this clause outlines how errors such as incorrect charges, duplicate payments, or misapplied funds should be reported, investigated, and corrected by the parties involved. Its core practical function is to ensure that any transactional mistakes are promptly identified and resolved, thereby protecting both parties from financial loss and maintaining the integrity of the transaction process.
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Transaction Errors. Provisions for Transaction errors are in section twenty-one (21) of the Digital Banking Services E- Sign Disclosure and Agreement. This disclosure can be located here.
Transaction Errors. If you have a question about a transfer you received or expected to receive, then you should contact the sender and attempt to resolve the issue. You understand that the Bank must rely on the information provided by you and you authorize us to act on any instruction which has been or reasonably appears to have been sent by you to submit transfer instructions on your behalf. You understand that Zelle or other Network ▇▇▇▇▇ receiving the transfer instructions may rely on such information. The Bank, Zelle, or other Network Banks are not obliged to take any further steps to confirm or authenticate such instructions and will act on them without getting further confirmation. You understand that if you provide the Bank with incorrect information or if there is any error in your instruction, you accept full responsibility for losses resulting from any of your errors, duplication, ambiguities, or fraud in the information that you provide. You agree not to impersonate any person or use a name that you are not authorized to use. If any information you provide is untrue, inaccurate, not current, or incomplete, without limiting other remedies, the Bank reserves the right to recover from you any costs or losses incurred as a direct or indirect result of your provision or use of untrue, inaccurate, not current, or incomplete information.
Transaction Errors. In Case of Errors or Questions about Your Electronic Transfers, telephone us at (▇▇▇) ▇▇▇-▇▇▇▇ or (▇▇▇) ▇▇▇-▇▇▇▇. Write us at EverTrust Bank, Attn: Operations Administration, ▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇ ▇▇▇, ▇▇▇▇ ▇▇ ▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇ or email us at ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared. (1) Tell us your name and account number (if any). (2) Describe the error or the transfer you are unsure about and explain as clearly as you can why you believe it is an error or why you need more information. (3) Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. For errors involving new accounts (accounts opened less than 30 days), point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.
Transaction Errors. Surrey Bank & Trust will not be liable: • If you have not given us complete, correct or current account numbers or other identifying payment information so that we or a payee can properly credit your account or otherwise complete the transaction. • If you do not properly follow our instructions or if you provide us with wrong or inaccurate information or fail to correct or tell us about any inaccuracy of which you are aware. • If you schedule duplicate or erroneous payments. • If, through no fault of ours, you do not have enough available money in the account from which a payment is to be made, or if the account has been closed or is not in good standing, or if a payment is reversed because of insufficient funds, or if you fail to advance funds from another account into the bill pay funding account to ensure the availability of funds. • If your equipment or ours was not working properly and the breakdown should have been apparent when you attempted to conduct the transaction or if you had been advised about a potential malfunction before you executed the transaction. • If you receive notice from a payee that any payment you have made remains unpaid or has not been completed, and you fail to notify us promptly of that fact. • If the transfer was made to a person or entity that you are not permitted to designate (see the Eligibility and User Profile section above). • If the recipient's Financial Institution does not process the Transfer Transaction promptly or correctly. • If the money in the account from which a Transfer Transaction is to be made is subject to legal process or other claim restricting the transaction. • If circumstances or persons beyond our control such as, but not limited to, fire, flood, or interference from an outside force, prevent, delay, intercept or alter the transaction, despite reasonable precautions that we have taken. Surrey Bank & Trust is not responsible for your acts or omissions or those of any other person, including, without limitation, any transmission or communications facility, and no such party shall be deemed to be our agent. In any event, Surrey Bank & Trust will not be liable for any special, consequential, incidental, or punitive losses, damages, or expenses in connection with this Agreement or the Service, even if Surrey Bank & Trust has knowledge of the possibility of them. Surrey Bank & Trust is not liable for any act, failure to act or delay in acting if it is caused, in whole or in part, by any cause beyond our...
Transaction Errors. If you have questions about your Zelle transactions, you should first contact the sender (if you received the transfer) or recipient (if you sent the transfer) and attempt to resolve the issue. If you still have questions or suspect an error related to a Zelle transaction posted to your deposit account, contact our Customer Service Center at ▇▇▇-▇▇▇-▇▇▇▇ or write to: ▇▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇ ▇.▇. ▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇-▇▇▇▇.
Transaction Errors. You understand that we must rely on the information provided by you and you authorize us to act on any instruction, which has been or reasonably appears to have been sent by you, to submit fund transfer instructions on your behalf. You understand that financial institutions receiving the fund transfer instructions may rely on such information. We are not obliged to take any further steps to confirm or authenticate such instructions and will act on them without getting further confirmation. You agree to accept full responsibility for losses resulting from any of your errors, duplication, ambiguities, or fraud in the information that you provide. You agree not to impersonate any person or use a name that you are not authorized to use. If any information you provide is untrue, inaccurate, not current or incomplete, without limiting other remedies, we reserve the right to recover from you any costs or losses incurred as a direct or indirect result of the inaccurate or incomplete information.
Transaction Errors. You understand that we must rely on the information provided by you and you authorize us to act on any instruction, which has been or reasonably appears to have been sent by you, to submit fund transfer instructions on your behalf. You understand that financial institutions receiving the fund transfer instructions may rely on such information. We are not obliged to take any further steps to confirm or authenticate such instructions and will act on them without getting further confirmation. You agree to accept full responsibility for losses resulting from any of your errors, duplication, ambiguities, or fraud in the information that you provide. You agree not to impersonate any person or use a name that you are not authorized to use. If any information you provide is untrue, inaccurate, not current or incomplete, without limiting other remedies, we reserve the right to recover from you any costs or losses incurred as a direct or indirect result of the inaccurate or incomplete information. In the event that an error does occur, refer to our Electronic Funds Transfer Agreement and Disclosure section of our Terms and Conditions disclosure for details on our error resolution procedures. This disclosure may be found on our website at ▇▇▇.▇▇▇▇▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇/▇▇▇▇▇▇▇▇▇/▇▇▇▇▇▇▇▇▇▇▇.
Transaction Errors. You understand that we must rely on the information provided by you, and you authorize us to act on any instruction, which has been, or reasonably appears to have been, sent by you, to submit fund transfer instructions on your behalf. We are not obliged to take any further steps to confirm or authenticate such instructions and will act on them without getting further confirmation. You agree to accept full responsibility for losses resulting from any of your errors, duplication, ambiguities, or fraud in the information that you provide to us. The periodic account statements that we send or make available to you will reflect all transfer transactions on your account and will remain the official record of your account or its activity. You may also review transfer transactions through BerkOnline®. Our records, kept in the regular course of business, shall be presumed to accurately reflect the content of your instructions to us, and in the absence of manifest error, will be binding and conclusive. Neither we nor Zelle offer purchase protection for the purchase of goods and/or services (e.g., coverage for non-receipt, damage, or "not as described" claims related to the purchase of such goods and/or services). The Service is not intended for the purchase of goods from retailers, merchants, or the like. In case of errors or questions about any transfer transaction, or if you think your statement is wrong, or if you need more information about a transfer listed on the statement or receipt, call us at (▇▇▇) ▇▇▇-▇▇▇▇, or write us at The Berkshire Bank, Operations Department, ▇ ▇▇▇▇▇▇▇▇, ▇▇▇ ▇▇▇▇, ▇▇ ▇▇▇▇▇, as soon as you can.
Transaction Errors. You are responsible for monitoring your Transactions and ensuring that PA’s payments to you are correct. You must notify PA of any errors in payments made to you within sixty (60) days of the error first appearing on your electronic transaction history. Failure to notify PA of such an error will be deemed a waiver of any right to amounts owed to you.