TRANSACTIONS AND REPORTING. 13.1 Under Applicable Regulations, the Company shall provide the Client with reporting on his Orders. In order to comply with Applicable Regulations in regards to Client reporting requirements, the Company will provide the Client with a continuous online access to the Client's Trading Account via the Platform(s) used by the Client; the Client will be able to see in the Client's Trading Account the status of his Order, confirmation of execution of the Order as soon as possible (including the trading date, time, total financial result) his trading history, his Balance and other information. The Client has the right to ask the Company to send reports by electronic mail (e-mail). 13.2 If the Client has a reason to believe that the confirmation, as per paragraph 13.2, is wrong or if the Client does not receive any confirmation when he should, the Client shall contact the Company five (5) Business Days from the date the Order was sent or ought to have been sent (in the event that a confirmation was not sent). If the Client expresses no objections during this period, the content is considered as approved by him and shall be deemed conclusive.
Appears in 3 contracts
Sources: Service Agreement, Service Agreement, Service Agreement
TRANSACTIONS AND REPORTING. β
13.1 Under Applicable Regulations, the Company shall provide the Client with reporting on his Orders. In order to comply with Applicable Regulations in regards to Client reporting requirements, the Company will provide the Client with a continuous online access to the Client's Trading Account via the Platform(s) used by the Client; the Client will be able to see in the Client's Trading Account the status of his Order, confirmation of execution of the Order as soon as possible (including the trading date, time, total financial result) his trading history, his Balance and other information. The Client has the right to ask the Company to send reports by electronic mail (e-mail).
13.2 If the Client has a reason to believe that the confirmation, as per paragraph 13.2, is wrong or if the Client does not receive any confirmation when he should, the Client shall contact the Company five (5) Business Days from the date the Order was sent or ought to have been sent (in the event that a confirmation was not sent). If the Client expresses no objections during this period, the content is considered as approved by him and shall be deemed conclusive.
Appears in 1 contract
Sources: Service Agreement