Common use of Transition Planning Accelerated Solution Environment Clause in Contracts

Transition Planning Accelerated Solution Environment. A Transition Planning Accelerated Solution Environment (ASE) is conducted by the MSI, and includes key stakeholders from the MSI, SCPs, DIR and DIR Customer. The purpose of the ASE is to communicate the Transition Program to the stakeholders, and to fast-track input and gain consensus to remaining planning objectives. Participants in the Transition Planning ASE are key representatives from DIR, DIR Customers, MSI and SCP leaders and project managers, Incumbent Service Provider, and key Third Parties. The Transition ASE is scheduled 30 days after the Transition Program starts (Commencement -5). The key attributes of the Transition Planning ASE are:  Acceleration―Speeds the decision process of a broad group of stakeholders - decisions in hours  Innovation―Taps into group genius to craft a more robust and creative solution  Alignment―Consensus achieve across diverse stakeholders to implement created solutions  Risk Management―Reduces rework and extended feedback cycles to accelerate signoff  Finalize the structure and controls for the Service Provider Transition Program Management Office, including the Transition Management Plans  Communicate and gain commitment and buy-in for the plan from key stakeholders  Confirm roles and responsibilities for Incumbent Service Provider and Third Party stakeholders  Communicate DIR, DIR Customer, Incumbent Service Provider and Third Party resource requirement to finalize the process for resource availability management and scheduling  Finalize Incumbent Service Provider staff acquisition approach for re-badge of Incumbent Service Provider resources  Final phasing and pacing of knowledge transfer and service cut-over for each service component based on State of Texas business events, existing projects and priorities, and DIR Customer considerations  Transition activities for State of Texas in preparation for and including initiation of service  Communicate the preliminary Transition Readiness Plan including key activities, schedules, and milestones for each work stream. Transition Operational Readiness Assessment (ORA) approach and metrics to be provided for each service type, communicate transition risk management approach, and overview the initial transition risks, risk approach, risk owners, and mitigation strategies  Initiate organizational change and communications structures The structure of the Transition Planning ASE provides for breakout sessions designed to review specific transition approach for areas where stakeholders have expressed targeted interests. Breakout sessions include Transition governance and progress reporting, targeted DCS multi- supplier governance, Service Level Transition, Service Catalogue and Portal, Chargeback, Disaster Recovery, and specific service tower transitions. The MSI and SCP work with DIR and the Transition Solution Group to develop and prepare the agenda, identify and invite stakeholders, and provide facilities and logistics for the ASE.

Appears in 2 contracts

Sources: Master Service Agreement, Data Center Services Multisourcing Service Integrator Master Services Agreement