Turnaround Time Commitments. Standard Advanced Replacement service ensures Customer will receive a comparable unit to the one being returned within 3 to 5 business days from date of RMA. If Customer requires a replacement unit in a shorter period of time, there is an added charge for this and based on replacement unit availability will be delivered on a next business day basis. Customer will be informed at time of RMA request whether this service can be provided or not depending on component availability. Aviat Networks is not responsible for any delays in delivery related to freight or courier delays, export or Customer regulations or processes.
Appears in 2 contracts
Sources: Contract Approval, Annual Support Agreement