Common use of Tyler Project Manager Clause in Contracts

Tyler Project Manager. The Tyler Project Manager(s) provides oversight of the Project, coordination of resources between departments, management of the project budget and schedule, effective risk and issue management, and is the primary point of contact for all Project related items. • Contract Management o Validates contract compliance throughout the Project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign-offs for acceptance by City of Fort ▇▇▇▇▇▇ Project Manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance • Planning o Update and deliver Implementation Management Plan o Defines project tasks and resource requirements o Develops initial project schedule and full scale Project Plan o Collaborates with City of Fort ▇▇▇▇▇▇ Project Manager(s) to plan and schedule project timelines to achieve on-time implementation • Implementation Management o Tightly manages Scope and budget of Project; establishes process and approval matrix with the City of Fort ▇▇▇▇▇▇ to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the Project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Fort ▇▇▇▇▇▇ and Tyler and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Fort ▇▇▇▇▇▇ any items that may impact the outcomes of the Project o Collaborates with the City of Fort Lupton’s Project Manager(s) to establish key business drivers and success indicators that will help to govern project activities and key decisions to ensure a quality outcome of the project o Sets a routine communication plan that will aide all project team members, of both the City of Fort ▇▇▇▇▇▇ and ▇▇▇▇▇, in understanding the goals, objectives, current status and health of the project • Team Management o Acts as liaison between project team and Tyler manager(s) o Identifies and coordinates all Tyler resources across all applications, Phases, and activities including development, forms, installation, reports, implementation, and billing o Provides direction and support to project team o Builds partnerships among the various stakeholders, negotiating authority to move the Project forward o Manages the appropriate assignment and timely completion of tasks as defined in the Project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler developers to coordinate program Modification activities o Coordinates with in Scope 3rd party providers to align activities with ongoing project tasks

Tyler Project Manager. The Tyler Project Manager(s) provides oversight of the Projectproject, coordination of resources between departments, management of the project budget and schedule, effective risk and issue management, and is the primary point of contact for all Project project related items. •  Contract Management o Validates contract compliance throughout the Project project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign-offs sign‐offs for acceptance by City of Fort ▇▇▇▇▇▇ Oregon CUSD Project Manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance •  Planning o Update and deliver Implementation Management Plan o Defines project tasks and resource requirements o Develops initial project schedule and full scale Project Plan o Collaborates with City of Fort ▇▇▇▇▇▇ Oregon CUSD Project Manager(s) to plan and schedule project timelines to achieve on-time on‐time implementation •  Implementation Management o Tightly manages Scope and budget of Projectproject; establishes process and approval matrix with the City of Fort ▇▇▇▇▇▇ Oregon CUSD to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the Project project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Fort ▇▇▇▇▇▇ Oregon CUSD and Tyler and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Fort ▇▇▇▇▇▇ Oregon CUSD any items that may negatively impact the outcomes of the Project project o Collaborates with the City of Fort LuptonOregon CUSD’s Project Manager(s) to establish key business drivers and success indicators that will help to govern project activities and key decisions to ensure a quality outcome of the project o Sets a routine communication plan that will aide all project team members, of both the City of Fort ▇▇▇▇▇▇ Oregon CUSD and ▇▇▇▇▇Tyler, in understanding the goals, objectives, current status and health of the project •  Team Management o Acts as liaison between project team and Tyler manager(s) o Identifies and coordinates all Tyler resources across all applicationsmodules, Phases, and activities including development, conversions, forms, installation, reports, implementation, and billing o Provides direction and support to project team o Builds partnerships among the various stakeholders, negotiating authority to move the Project project forward o Manages the appropriate assignment and timely completion of tasks as defined in the Project project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler developers to coordinate program Modification activities o Coordinates with in Scope 3rd party providers to align activities with ongoing project tasks

Tyler Project Manager. The Tyler Project Manager(sproject manager(s) provides oversight of the Project, coordination of resources between departments, management of the project budget Project schedule and schedulebudget, effective risk and issue management, and is the primary point of contact for all Project related items. • Contract Management o Validates contract compliance throughout the Project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign-offs for acceptance by City of Fort ▇▇▇▇▇▇ Project Manager(sTown project manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance • Planning o Update and deliver Implementation Management Plan o Defines project Project tasks and resource requirements o Develops initial project schedule and full scale Project Plan schedule o Collaborates with City of Fort ▇▇▇▇▇▇ Project Manager(sTown project manager(s) to plan and schedule project Project timelines to achieve on-time implementation • Implementation Management o Tightly manages Scope and budget of Project; establishes process and approval matrix with the City of Fort ▇▇▇▇▇▇ Town to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the Project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Fort ▇▇▇▇▇▇ Town and Tyler and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Fort ▇▇▇▇▇▇ Town any items that may negatively impact the outcomes of the Project o Collaborates with the City of Fort LuptonTown’s Project Manager(sproject manager(s) to establish key business drivers and success indicators that will help to govern project Project activities and key decisions to ensure a quality outcome of the project Project o Sets a routine communication plan that will aide all project Project team members, of both the City of Fort ▇▇▇▇▇▇ Town and ▇▇▇▇▇Tyler, in understanding the goals, objectives, current status and health of the project Project • Team Management o Acts as liaison between project team and Tyler manager(s) o Identifies and coordinates all Tyler resources across all applicationsmodules, Phases, and activities including development, formsconversions, installationForms, reportsInstallation, Reporting, implementation, and billing o Provides direction and support to project Project team o Builds partnerships among the various stakeholders, negotiating authority to move the Project forward o Manages the appropriate assignment and timely completion of tasks as defined in the Project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler developers to coordinate program Modification activities o Coordinates with in Scope 3rd third party providers to align activities with ongoing project Project tasks

Tyler Project Manager. The Tyler Project Manager(s) provides oversight of the Projectproject, coordination of resources between departments, management of the project budget and schedule, effective risk and issue management, and is the primary point of contact for all Project project related items. • Contract Management o Validates contract compliance throughout the Project project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign-offs sign‐offs for acceptance by City of Fort ▇▇▇▇▇▇ Humboldt County Project Manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance • Planning o Update and deliver Implementation Management Plan o Defines project tasks and resource requirements o Develops initial project schedule and full scale Project Plan o Collaborates with City of Fort ▇▇▇▇▇▇ Humboldt County Project Manager(s) to plan and schedule project timelines to achieve on-time on‐time implementation • Implementation Management o Tightly manages Scope and budget of Projectproject; establishes process and approval matrix with the City of Fort ▇▇▇▇▇▇ Humboldt County to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the Project project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Fort ▇Humboldt County and ▇▇▇▇▇ and Tyler and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Fort ▇▇▇▇▇▇ Humboldt County any items that may negatively impact the outcomes of the Project project o Collaborates with the City of Fort LuptonHumboldt County’s Project Manager(s) to establish key business drivers and success indicators that will help to govern project activities and key decisions to ensure a quality outcome of the project o Sets a routine communication plan that will aide all project team members, of both the City of Fort ▇▇▇▇▇▇ Humboldt County and ▇▇▇▇▇, in understanding the goals, objectives, current status and health of the project • Team Management o Acts as liaison between project team and Tyler manager(s▇▇▇▇▇ ▇▇▇▇▇▇▇(s) o Identifies and coordinates all Tyler resources across all applicationsmodules, Phases, and activities including development, conversions, forms, installation, reports, implementation, and billing o Provides direction and support to project team o Builds partnerships among the various stakeholders, negotiating authority to move the Project project forward o Manages the appropriate assignment and timely completion of tasks as defined in the Project project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler ▇▇▇▇▇ developers to coordinate program Modification activities o Coordinates with in Scope 3rd party providers to align activities with ongoing project tasks

Tyler Project Manager. The Tyler Project Manager(s) provides oversight of the Project, coordination of resources between departments, management of the project budget and schedule, effective risk and issue management, and is the primary point of contact for all Project related items. •  Contract Management o Validates contract compliance throughout the Project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign-offs sign‐offs for acceptance by City of Fort ▇▇▇▇▇▇ County Project Manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance •  Planning o Update and deliver Implementation Management Plan o Defines project tasks and resource requirements o Develops initial project schedule and full scale Project Plan o Collaborates with City of Fort ▇▇▇▇▇▇ County Project Manager(s) to plan and schedule project timelines to achieve on-time on‐time implementation •  Implementation Management o Tightly manages Scope and budget of Project; establishes process and approval matrix with the City of Fort ▇▇▇▇▇▇ County to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the Project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Fort ▇▇▇▇▇▇ County and Tyler and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Fort ▇▇▇▇▇▇ County any items that may impact the outcomes of the Project o Collaborates with the City of Fort LuptonCounty’s Project Manager(s) to establish key business drivers and success indicators that will help to govern project activities and key decisions to ensure a quality outcome of the project o Sets a routine communication plan that will aide all project team members, of both the City of Fort ▇▇▇▇▇▇ County and ▇▇▇▇▇Tyler, in understanding the goals, objectives, current status and health of the project •  Team Management o Acts as liaison between project team and Tyler manager(s) o Identifies and coordinates all Tyler resources across all applications, Phases, and activities including development, forms, installation, reports, implementation, and billing o Provides direction and support to project team o Builds partnerships among the various stakeholders, negotiating authority to move the Project forward o Manages the appropriate assignment and timely completion of tasks as defined in the Project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler developers to coordinate program Modification activities o Coordinates with in Scope 3rd party providers to align activities with ongoing project tasks

Tyler Project Manager. The Tyler Project Manager(s) provides oversight of the Projectproject, coordination of resources between departments, management of the project budget and schedule, effective risk and issue management, and is the primary point of contact for all Project project related items. • Contract Management o Validates contract compliance throughout the Project project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign-offs sign‐offs for acceptance by City of Fort ▇▇▇▇▇▇▇▇ Project Manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance • Planning o Update and deliver Implementation Management Plan o Defines project tasks and resource requirements o Develops initial project schedule and full scale Project Plan o Collaborates with City of Fort ▇▇▇▇▇▇▇▇ Project Manager(s) to plan and schedule project timelines to achieve on-time on‐time implementation • Implementation Management o Tightly manages Scope and budget of Projectproject; establishes process and approval matrix with the City of Fort ▇▇▇▇▇▇ Marianna to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the Project project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Fort ▇▇▇▇▇▇▇▇ and Tyler ▇▇▇▇▇ and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Fort ▇▇▇▇▇▇▇▇ any items that may negatively impact the outcomes of the Project project o Collaborates with the City of Fort Lupton▇▇▇▇▇▇▇▇’s Project Manager(s) to establish key business drivers and success indicators that will help to govern project activities and key decisions to ensure a quality outcome of the project o Sets a routine communication plan that will aide all project team members, of both the City of Fort ▇▇▇▇▇▇▇▇ and ▇▇▇▇▇, in understanding the goals, objectives, current status and health of the project • Team Management o Acts as liaison between project team and Tyler manager(s▇▇▇▇▇ ▇▇▇▇▇▇▇(s) o Identifies and coordinates all Tyler resources across all applicationsmodules, Phases, and activities including development, conversions, forms, installation, reports, implementation, and billing o Provides direction and support to project team o Builds partnerships among the various stakeholders, negotiating authority to move the Project project forward o Manages the appropriate assignment and timely completion of tasks as defined in the Project project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler ▇▇▇▇▇ developers to coordinate program Modification activities o Coordinates with in Scope 3rd party providers to align activities with ongoing project tasks

Tyler Project Manager. The Tyler Project Manager(s) provides oversight of the Project, coordination of resources between departments, management of the project budget and schedule, effective risk and issue management, and is the primary point of contact for all Project related items. •  Contract Management o Validates contract compliance throughout the Project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign-offs sign‐offs for acceptance by City of Fort ▇▇▇▇▇▇ Elizabeth City, NC Project Manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance •  Planning o Update and deliver Implementation Management Plan o Defines project tasks and resource requirements o Develops initial project schedule and full scale Project Plan o Collaborates with City of Fort ▇▇▇▇▇▇ Elizabeth City, NC Project Manager(s) to plan and schedule project timelines to achieve on-time on‐time implementation •  Implementation Management o Tightly manages Scope and budget of Project; establishes process and approval matrix with the City of Fort ▇▇▇▇▇▇ Elizabeth City, NC to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the Project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Fort ▇▇▇▇▇▇ Elizabeth City, NC and Tyler and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Fort ▇▇▇▇▇▇ Elizabeth City, NC any items that may impact the outcomes of the Project o Collaborates with the City of Fort Lupton▇▇▇▇▇▇▇▇▇ City, NC’s Project Manager(s) to establish key business drivers and success indicators that will help to govern project activities and key decisions to ensure a quality outcome of the project o Sets a routine communication plan that will aide all project team members, of both the City of Fort ▇▇▇▇▇▇ Elizabeth City, NC and ▇▇▇▇▇Tyler, in understanding the goals, objectives, current status and health of the project •  Team Management o Acts as liaison between project team and Tyler manager(s) o Identifies and coordinates all Tyler resources across all applications, Phases, and activities including development, forms, installation, reports, implementation, and billing o Provides direction and support to project team o Builds partnerships among the various stakeholders, negotiating authority to move the Project forward o Manages the appropriate assignment and timely completion of tasks as defined in the Project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler developers to coordinate program Modification activities o Coordinates with in Scope 3rd party providers to align activities with ongoing project tasks

Tyler Project Manager. The Tyler Project Manager(s) provides oversight of the Projectproject, coordination of resources between departments, management of the project budget and schedule, effective risk and issue management, and is the primary point of contact for all Project project related items. •  Contract Management o Validates contract compliance throughout the Project project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign-offs sign‐offs for acceptance by City of Fort ▇▇▇▇▇▇ SBCPCD Project Manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance •  Planning o Update and deliver Implementation Management Plan o Defines project tasks and resource requirements o Develops initial project schedule and full scale Project Plan o Collaborates with City of Fort ▇▇▇▇▇▇ SBCPCD Project Manager(s) to plan and schedule project timelines to achieve on-time on‐time implementation •  Implementation Management o Tightly manages Scope and budget of Projectproject; establishes process and approval matrix with the City of Fort ▇▇▇▇▇▇ SBCPCD to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the Project project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Fort ▇▇▇▇▇▇ SBCPCD and Tyler and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Fort ▇▇▇▇▇▇ SBCPCD any items that may negatively impact the outcomes of the Project project o Collaborates with the City of Fort LuptonSBCPCD’s Project Manager(s) to establish key business drivers and success indicators that will help to govern project activities and key decisions to ensure a quality outcome of the project o Sets a routine communication plan that will aide all project team members, of both the City of Fort ▇▇▇▇▇▇ SBCPCD and ▇▇▇▇▇Tyler, in understanding the goals, objectives, current status and health of the project •  Team Management o Acts as liaison between project team and Tyler manager(s) o Identifies and coordinates all Tyler resources across all applicationsmodules, Phases, and activities including development, conversions, forms, installation, reports, implementation, and billing o Provides direction and support to project team o Builds partnerships among the various stakeholders, negotiating authority to move the Project project forward o Manages the appropriate assignment and timely completion of tasks as defined in the Project project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler developers to coordinate program Modification activities o Coordinates with in Scope 3rd party providers to align activities with ongoing project tasks

Tyler Project Manager. ‌ The Tyler Project Manager(s) provides oversight of the Project, coordination of resources between departments, management of the project budget and schedule, effective risk and issue management, and is the primary point of contact for all Project related items. • Contract Management o Validates contract compliance throughout the Project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign-offs for acceptance by City of Fort ▇▇▇▇▇▇ County Project Manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance • Planning o Update and deliver Implementation Management Plan o Defines project tasks and resource requirements o Develops initial project schedule and full full-scale Project Plan o Collaborates with City of Fort ▇▇▇▇▇▇ County Project Manager(s) to plan and schedule project timelines to achieve on-time implementation • Implementation Management o Tightly manages Scope and budget of Project; establishes process and approval matrix with the City of Fort ▇▇▇▇▇▇ County to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the Project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Fort ▇▇▇▇▇▇ County and Tyler and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Fort ▇▇▇▇▇▇ County any items that may impact the outcomes of the Project o Collaborates with the City of Fort LuptonCounty’s Project Manager(s) to establish key business drivers and success indicators that will help to govern project activities and key decisions to ensure a quality outcome of the project Project o Sets a routine communication plan that will aide all project team members, of both the City of Fort ▇▇▇▇▇▇ County and ▇▇▇▇▇Tyler, in understanding the goals, objectives, current status and health of the project Project • Team Management o Acts as liaison between project team and Tyler manager(s) o Identifies and coordinates all Tyler resources across all applicationsApplications, Phases, and activities including development, formsconversions, installationForms, reportsInstallation, Reports, implementation, and billing o Provides direction and support to project team o Builds partnerships among the various stakeholders, negotiating authority to move the Project forward o Manages the appropriate assignment and timely completion of tasks as defined in the Project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler developers to coordinate program Modification activities o Coordinates with in Scope 3rd party providers to align activities with ongoing project tasks 5.1.4 Tyler Implementation Consultant‌ • Completes tasks as assigned by the Tyler Project Manager(s) • Performs problem solving and troubleshooting • Follows up on issues identified during sessions • Documents activities for on site services performed by Tyler • Provides conversion Validation and error resolution assistance • Recommends guidance for testing Forms and Reports • Tests software functionality with the County following configuration • Assists during Production Cutover process and provides production support until the County transitions to Tyler Support • Provides product related education • Effectively facilitates training sessions and discussions with County and Tyler staff to ensure adequate discussion of the appropriate agenda topics during the allotted time • Conducts training (configuration, process, conversion Validation) for Power Users and the County’s designated trainers for End Users • Clearly documents homework tasks with specific due dates and owners, supporting and reconciling with the final Project Plan • Keeps Tyler Project Manager(s) proactively apprised of any and all issues which may result in the need for additional training, change in schedule, change in process decisions, or which have the potential to adversely impact the success of the Project prior to taking action 5.1.5 Tyler Sales‌ • Provide sales background information to Implementation during project initiation • Support Sales transition to Implementation • Provide historical information, as needed, throughout implementation 5.1.6 Tyler Software Support‌ • Manages incoming client issues via phone, email, and online customer incident portal • Documents and prioritizes issues in Tyler’s Customer Relationship Management (CRM) system • Provides issue analysis and general product guidance • Tracks issues and tickets to timely and effective resolution • Identifies options for resolving reported issues • Reports and escalates defects to Tyler Development • Communicates with the County on the status and resolution of reported issues 5.1.7 Tyler SaaS Technicians‌ • Provides maintenance of hosted server hardware, operating system, and Software Upgrades • Provides IT-related services for server environment • Provides remote technical assistance and tracks issues • Provides systems management and disaster recovery services within hosting services • Adds new County users; SaaS determines user names incorporating a unique client identifier and user initials • Performs Tyler Software Upgrades through coordination with the County 5.1.8 Tyler Data Conversion Experts‌ • Validates customer data files are in proper format • Develops customized conversion programs to convert Legacy System data into the Tyler database for production use according to defined mapping • Provides error Reports on unsupported data conditions and the merging or normalization of data fields • Assists the County with understanding and interpreting error Reports • Performs changes and corrections to customized conversion programs as the County discovers data anomalies and exception conditions 5.1.9 Tyler Development‌ • Programs and incorporates Modification(s) per the specifications into the base product • Performs internal quality assurance by developing technical and help documentation • Provides software updates and defect fixes

Tyler Project Manager. The Tyler Project Manager(s) provides oversight of the Projectproject, coordination of resources between departments, management of the project budget and schedule, effective risk and issue management, and is the primary point of contact for all Project project related items. • Contract Management o Validates contract compliance throughout the Project project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign-offs sign‐offs for acceptance by City of Fort ▇▇▇▇▇▇ Flowery Branch, GA Project Manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance • Planning o Update and deliver Implementation Management Plan o Defines project tasks and resource requirements o Develops initial project schedule and full scale Project Plan o Collaborates with City of Fort ▇▇▇▇▇▇ Flowery Branch, GA Project Manager(s) to plan and schedule project timelines to achieve on-time on‐time implementation • Implementation Management o Tightly manages Scope and budget of Projectproject; establishes process and approval matrix with the City of Fort ▇▇▇▇▇▇ Flowery Branch, GA to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the Project project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Fort ▇Flowery Branch, GA and ▇▇▇▇▇ and Tyler and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Fort ▇▇▇▇▇▇ Flowery Branch, GA any items that may negatively impact the outcomes of the Project project o Collaborates with the City of Fort LuptonFlowery Branch, GA’s Project Manager(s) to establish key business drivers and success indicators that will help to govern project activities and key decisions to ensure a quality outcome of the project o Sets a routine communication plan that will aide all project team members, of both the City of Fort ▇▇▇▇▇▇ Flowery Branch, GA and ▇▇▇▇▇, in understanding the goals, objectives, current status and health of the project • Team Management o Acts as liaison between project team and Tyler manager(s▇▇▇▇▇ ▇▇▇▇▇▇▇(s) o Identifies and coordinates all Tyler resources across all applicationsmodules, Phases, and activities including development, conversions, forms, installation, reports, implementation, and billing o Provides direction and support to project team o Builds partnerships among the various stakeholders, negotiating authority to move the Project project forward o Manages the appropriate assignment and timely completion of tasks as defined in the Project project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler ▇▇▇▇▇ developers to coordinate program Modification activities o Coordinates with in Scope 3rd party providers to align activities with ongoing project tasks

Tyler Project Manager. The Tyler Project Manager(s) provides oversight of the Projectproject, coordination of resources between departments, management of the project budget and schedule, effective risk and issue management, and is the primary point of contact for all Project project related items. • Contract Management o Validates contract compliance throughout the Project project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign-offs for acceptance by City of Fort ▇▇▇▇▇▇ Sand Springs Municipal Court Project Manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance • Planning o Update and deliver Implementation Management Plan o Defines project tasks and resource requirements o Develops initial project schedule and full scale Project Plan o Collaborates with City of Fort ▇▇▇▇▇▇ Sand Springs Municipal Court Project Manager(s) to plan and schedule project timelines to achieve on-time implementation • Implementation Management o Tightly manages Scope and budget of Projectproject; establishes process and approval matrix with the City of Fort ▇▇▇▇▇▇ Sand Springs Municipal Court to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the Project project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Fort ▇▇▇▇▇▇ Sand Springs Municipal Court and Tyler and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Fort ▇▇▇▇▇▇ Sand Springs Municipal Court any items that may negatively impact the outcomes of the Project project o Collaborates with the City of Fort LuptonSand Springs Municipal Court’s Project Manager(s) to establish key business drivers and success indicators that will help to govern project activities and key decisions to ensure a quality outcome of the project o Sets a routine communication plan that will aide all project team members, of both the City of Fort ▇▇▇▇▇▇ Sand Springs Municipal Court and ▇▇▇▇▇Tyler, in understanding the goals, objectives, current status and health of the project • Team Management o Acts as liaison between project team and Tyler manager(s) o Identifies and coordinates all Tyler resources across all applicationsmodules, Phases, and activities including development, conversions, forms, installation, reports, implementation, and billing o Provides direction and support to project team o Builds partnerships among the various stakeholders, negotiating authority to move the Project project forward o Manages the appropriate assignment and timely completion of tasks as defined in the Project project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler developers to coordinate program Modification activities o Coordinates with in Scope 3rd party providers to align activities with ongoing project tasks

Tyler Project Manager. The Tyler Project Manager(s) provides oversight of the Projectproject, coordination of resources between departments, management of the project budget and schedule, effective risk and issue management, and is the primary point of contact for all Project project related items. •  Contract Management o Validates contract compliance throughout the Project project o Ensures Deliverables meet contract requirements o Acts as primary point of contact for all contract and invoicing questions o Prepares and presents contract milestone sign-offs sign‐offs for acceptance by City of Fort ▇▇▇▇▇▇▇▇ Project Manager(s) o Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance •  Planning o Update and deliver Implementation Management Plan o Defines project tasks and resource requirements o Develops initial project schedule and full scale Project Plan o Collaborates with City of Fort ▇▇▇▇▇▇▇▇ Project Manager(s) to plan and schedule project timelines to achieve on-time on‐time implementation •  Implementation Management o Tightly manages Scope and budget of Projectproject; establishes process and approval matrix with the City of Fort ▇▇▇▇▇▇▇▇ to ensure Scope changes and budget planned versus actual are transparent and handled effectively and efficiently o Establishes and manages a schedule and resource plan that properly supports the Project project Plan as a whole that is also in balance with Scope/budget o Establishes risk/issue tracking/reporting process between the City of Fort ▇▇▇▇▇▇▇▇ and Tyler and takes all necessary steps to proactively mitigate these items or communicates with transparency to the City of Fort ▇▇▇▇▇▇▇▇ any items that may negatively impact the outcomes of the Project project o Collaborates with the City of Fort LuptonMarianna’s Project Manager(s) to establish key business drivers and success indicators that will help to govern project activities and key decisions to ensure a quality outcome of the project o Sets a routine communication plan that will aide all project team members, of both the City of Fort ▇▇▇▇▇▇▇▇ and ▇▇▇▇▇Tyler, in understanding the goals, objectives, current status and health of the project •  Team Management o Acts as liaison between project team and Tyler manager(s) o Identifies and coordinates all Tyler resources across all applicationsmodules, Phases, and activities including development, conversions, forms, installation, reports, implementation, and billing o Provides direction and support to project team o Builds partnerships among the various stakeholders, negotiating authority to move the Project project forward o Manages the appropriate assignment and timely completion of tasks as defined in the Project project Plan, task list, and Production Cutover checklist o Assesses team performance and adjusts as necessary o Interfaces closely with Tyler developers to coordinate program Modification activities o Coordinates with in Scope 3rd party providers to align activities with ongoing project tasks