Common use of Type and Definition of Agreements Clause in Contracts

Type and Definition of Agreements. a. Server and/or Database Administration: Installation, configuration and monitoring of Operating System software and databases in support of the consumer application. OIT-ITS will provide a physical location, hardware installation, power and network connection for consumer’s server(s). Server/Database Administration agreement includes 8 hours of technical support for initial installation and setup of a server/database. Ongoing installation of Operating System/Database upgrades and patches is included in the cost. Installation, configuration and patching will be based on OIT-ITS standard OS/Database build/patch procedures. OIT-ITS will house the server(s). Consumers will not be granted root (Linux) or Administrator (Windows) access unless otherwise negotiated. Privileged account delegation software will be used to allow consumers the ability to run some commands as root/administrator as negotiated by the consumer and OIT-ITS on an application by application basis. i. A Server and/or Database Administration agreement with OIT-ITS comes with a backup SLA. The backup SLA includes 3 tapes (approximately 200 Gigabytes per tape). The amount of data being backed up will dictate the retention period of the backup tapes. Longer retention periods, different backup schedules and cloning of backup tapes with offsite housing of cloned tapes is available at additional cost. A pool of backup tapes will be allocated to each consumer. ii. OIT-ITS offers a back-end Oracle database service on a space-available basis. Databases will run on a farm of database servers maintained by OIT-ITS. If application software is required to run on the database server consumers will need to purchase a Server Administration SLA in addition to a Database Administration SLA.

Type and Definition of Agreements. a. Server and/or Database Administration: Installation, configuration and monitoring of Operating System software and databases in support of the consumer application. OIT-OIT‐ ITS will provide a physical location, hardware installation, power and network connection for consumer’s server(s). Server/Database Administration agreement includes 8 hours of technical support for initial installation and setup of a server/database. Ongoing installation of Operating System/Database upgrades and patches is included in the cost. Installation, configuration and patching will be based on OIT-ITS OIT‐ITS standard OS/Database build/patch procedures. OIT-ITS OIT‐ITS will house the server(s). Consumers will not be granted root (Linux) or Administrator (Windows) access unless otherwise negotiated. Privileged account delegation software will be used to allow consumers the ability to run some commands as root/administrator as negotiated by the consumer and OIT-ITS OIT‐ITS on an application by application basis. i. A Server and/or Database Administration agreement with OIT-ITS OIT‐ITS comes with a backup SLA. The backup SLA includes 3 tapes (approximately 200 Gigabytes per tape). The amount of data being backed up will dictate the retention period of the backup tapes. Longer retention periods, different backup schedules and cloning of backup tapes with offsite housing of cloned tapes is available at additional cost. A pool of backup tapes will be allocated to each consumer. ii. OIT-ITS OIT‐ITS offers a back-end back‐end Oracle database service on a space-available space‐available basis. Databases will run on a farm of database servers maintained by OIT-ITSOIT‐ITS. If application software is required to run on the database server consumers will need to purchase a Server Administration SLA in addition to a Database Administration SLA.

Type and Definition of Agreements. a. Server and/or Database Administration: Installation, configuration and monitoring of Operating System software and databases in support of the consumer application. OIT-OIT- ITS will provide a physical location, hardware installation, power and network connection for consumer’s server(s). Server/Database Administration agreement includes 8 hours of technical support for initial installation and setup of a server/database. Ongoing installation of Operating System/Database upgrades and patches is included in the cost. Installation, configuration and patching will be based on OIT-ITS standard OS/Database build/patch procedures. OIT-ITS will house the server(s). Consumers will not be granted root (Linux) or Administrator (Windows) access unless otherwise negotiated. Privileged account delegation software will be used to allow consumers the ability to run some commands as root/administrator as negotiated by the consumer and OIT-ITS on an application by application basis. i. A Server and/or Database Administration agreement with OIT-ITS comes with a backup SLA. The backup SLA includes 3 tapes (approximately 200 Gigabytes per tape). The amount of data being backed up will dictate the retention period of the backup tapes. Longer retention periods, different backup schedules and cloning of backup tapes with offsite housing of cloned tapes is available at additional cost. A pool of backup tapes will be allocated to each consumer. ii. OIT-ITS offers a back-end Oracle database service on a space-available basis. Databases will run on a farm of database servers maintained by OIT-ITS. If application software is required to run on the database server consumers will need to purchase a Server Administration SLA in addition to a Database Administration SLA.