Unprotected Service. The following credit allowances apply to Service Outages involving On-Net Unprotected Service: Up to 240 minutes None 240 to 480 minutes 25% of MRC 481 to 600 minutes 35% of MRC 601 to 720 minutes 50% of MRC More than 720 minutes 100% of MRC
Appears in 2 contracts
Sources: Standard Terms and Conditions With Service Level Agreement, Standard Terms and Conditions With Service Level Agreement
Unprotected Service. The following credit allowances apply to Service Outages involving On-Net Unprotected Service: Service Outage Length Credit Per Circuit Up to 240 minutes None 240 to 480 minutes 25% of MRC 481 to 600 minutes 35% of MRC 601 to 720 minutes 50% of MRC More than 720 minutes 100% of MRC
Appears in 1 contract
Sources: Standard Terms and Conditions With Service Level Agreement
Unprotected Service. The following credit allowances apply to Service Outages involving On-Net Unprotected Service: EXHIBIT B Up to 240 minutes None 240 to 480 minutes 25% of MRC 481 to 600 minutes 35% of MRC 601 to 720 minutes 50% of MRC More than 720 minutes 100% of MRC
Appears in 1 contract
Sources: Service Level Agreement