Unsubstantiated Complaints Sample Clauses

The Unsubstantiated Complaints clause defines how complaints or claims made without sufficient evidence are handled within an agreement. Typically, this clause outlines the process for investigating complaints, sets standards for what constitutes adequate proof, and may specify consequences for making baseless allegations, such as dismissal of the complaint or potential penalties. Its core function is to discourage frivolous or unfounded complaints, ensuring that only legitimate issues are addressed and protecting parties from unnecessary disputes or reputational harm.
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Unsubstantiated Complaints. If there is not enough evidence to support an allegation of harassment, the investigator(s) will not recommend any penalties or corrective measures. Fabrication of complaints will result in disciplinary action being taken against the complainant, and may include dismissal or contract cancellation.
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Unsubstantiated Complaints. If there is not enough to support an allegation of harassment, the investigator will not recommend any penalties or remedies. Complaints Made In Bad Faith In the rare event that the complaint was made in bad faith, that is deliberately and maliciously filed knowing that it had absolutely no basis, the complaint will be subject to the same penalties as a harasser. The person unjustly accused of harassment will have her or his reputation restored and will be given the benefit of any necessary remedies that would be given in case of harassment.
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Unsubstantiated Complaints. If there is not enough evidence to support an allegation of harassment, the will not recommend any penalties or corrective measures. Fabrication of complaints will result in disciplinary action being taken against the complainant, and may include dismissal or contract cancellation. A complaint brought under this policy, which is determined by the Investigation Team and Senior Management to involve malicious intent, by the complainant is a violation of this policy subject to appropriate disciplinary action. If the complaint is found to be wholly without merit, all documentation will be removed from both parties' personnel files. In order to protect the alleged ▇▇▇▇▇▇▇▇'s reputation, those individuals who were involved in the investigation will be advised that the complaint was unfounded. Threatening and/or intimidating someone who has either filed a complaint or who is providing evidence or assistance in complaint proceedings is a criminal offence and is considered discrimination by the Human Rights Code Section Canada and CAW will not tolerate any retaliation directed to any of the parties involved in the harassment investigation. Canada and the CAW have developed this policy to enable all Employees and Owner Operators to work in an environment free from sexual harassment. Canada will make all efforts to ensure that all personnel are familiar with the policy and know that any complaint received will be thoroughly investigated and appropriately resolved.
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Unsubstantiated Complaints. Complaints which are withdrawn, shown to be false, or are not sustained by the grievance procedure, shall neither be placed in the unit member’s personnel file nor used in any evaluation or disciplinary action against the unit member.
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Unsubstantiated Complaints. Even if a complaint is not substantiated, MART may decide to separate the consumer who complained from the Transportation Provider if doing so is in the best interest of the consumer or the Provider.
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Unsubstantiated Complaints. If an individual, in good faith, files a workplace harassment complaint that is not supported by evidence gathered during an investigation, that complaint will be dismissed, and no record of it will be put in either the complainant’s or the respondent’s file. If the complaint is made maliciously or in bad faith, the complainant will be subject to the same disciplinary process as that of a respondent. Remedies for the person falsely accused may include steps to restore lost reputation, and any of the remedies that are available in a case of harassment. The implementation steps will include:
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Related to Unsubstantiated Complaints

  • Delays and Complaints Delivery delays and service complaints will be monitored on a continual basis. Documented inability to perform under the conditions of the contract, via the Complaint to Vendor process (PUR 7017 form) contemplated for this Contract, may result in default proceedings and cancellation.

  • Complaints If you have a complaint relating to the sale of energy by us to you, or this contract generally, you may lodge a complaint with us in accordance with our standard complaints and dispute resolution procedures. Note: Our standard complaints and dispute resolution procedures are published on our website.

  • Errors, Questions, and Complaints a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above. b. If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable periodic statement for your account that identifies the error. You must: 1. Tell us your name; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. c. If you tell us orally, we may require that you send your complaint in writing within ten (10) Business Days after your oral notification. Except as described below, we will determine whether an error occurred within ten (10) Business Days after you notify us of the error. We will tell you the results of our investigation within three (3) Business Days after we complete our investigation of the error, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Eligible Transaction Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Eligible Transaction Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. We may revoke any provisional credit provided to you if we find an error did not occur.

  • Complaints and Compensation If you have a complaint of any kind, please be sure to let us know. We will do our utmost to resolve the issue. You can put your complaint in writing to us at:

  • Customer Complaints Each party hereby agrees to promptly provide to the other party copies of any written or otherwise documented complaints from customers of Dealer received by such party relating in any way to the Offering (including, but not limited to, the manner in which the Shares are offered by the Dealer Manager or Dealer), the Shares or the Company.