Uptime Commitment. Bluecore will make the Platform available to Customer at least ninety-nine-and-one-half percent (99.5%) of the time, as measured monthly and calculated by subtracting from 100% the total percentage of one (1) minute periods during such month for which there is no external connectivity and/or the Platform does not service obligatory data requests as required for material functionality in accordance with the Agreement, excluding the Exclusions (defined below) (the “Uptime Commitment”).
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