Common use of Uptime Commitment Clause in Contracts

Uptime Commitment. Jitterbit will use commercially reasonable efforts to make the Platform hosted by Jitterbit available 99.9% of the time excluding: (1) planned downtime; and (2) unscheduled downtime caused by: (a) circumstances beyond Jitterbit’s reasonable control including force majeure events, issues related to Third Party Applications, Customer Apps, Customer infrastructure, Customer Data or denial of service attacks; (b) circumstances entitling Jitterbit to suspend access to the Platform under Sections 11.2 and 12; and (c) failure to use the Platform in accordance with section 3.2 and 3.4.

Uptime Commitment. Jitterbit will use commercially reasonable efforts to make the Platform hosted by Jitterbit available 99.9% of the time excluding: (1) planned downtime; and (2) unscheduled downtime caused by: (a) circumstances beyond Jitterbit’s reasonable control including force majeure events, issues related to Third Party Applications, Customer Apps, Customer infrastructure, Customer Data or denial of service attacks; (b) circumstances entitling Jitterbit to suspend access to the Platform under Sections 11.2 and 12; and (c) failure to use the Platform in accordance with section 3.2 and 3.43.2.

Uptime Commitment. Jitterbit will use commercially reasonable efforts to make (i) the Platform hosted by Jitterbit available 99.9% of the time excluding: excluding (1) planned downtime; downtime and (2) unscheduled downtime caused by: (a) circumstances beyond Jitterbit’s reasonable control including (including, force majeure events, issues related to Third Party Applications, Customer Apps, Customer infrastructureEnd User Infrastructure, Customer End User Data or denial of service attacks; (b) circumstances entitling Jitterbit to suspend access to the Platform under Sections 11.2 and 12; and (c) failure to use the Platform in accordance with section 3.2 and 3.4.);