Use of HUSKY Name; HUSKY Logo and Mandatory Language Requirements Sample Clauses

Use of HUSKY Name; HUSKY Logo and Mandatory Language Requirements. MCOs will be allowed use of the HUSKY logo and name for use in their marketing materials, subject to the following: a) must be used in conjunction with the following language unless alternative language has been prior approved by the DEPARTMENT. ▇▇▇▇▇ gives families the freedom of choice to enroll in one of several participating health plans. Toll-free information: 1-877-CT-HUSKY; b) the above mandatory language must be placed in the vicinity of the HUSKY logo; and c) the font size for the HUSKY phone number cannot be smaller than the MCOs member services phone number. 1 General HUSKY marketing materials X 2 General, MCO advertising/marketing X 3 MCO advertising in provider care sites X 4 MCO advertising in all DEPARTMENT- eligibility offices, including hospital-based (Must be made available only through the DEPARTMENT or its agent) X 5 Provider communications with Medicaid patients about MCO options X 6 Member-initiated telephone conversations with MCO and Provider staff X 7 Member-initiated one-on-one meetings with MCO staff prior to enrollment X 8 Mailings by MCO in response to Member requests X 9 Unsolicited MCO mailings to Members X 10 Telemarketing X 11 MCO group meetings, held at MCO X 12 MCO group meetings held in public facilities such as churches, health fairs, WIC program or other community sites X 13 MCO group meetings held in private clubs or homes X 14 Individual solicitation at residences X 15 Items of nominal value along with written information about the MCO or general health education information to potential Members (given at such places as health fairs, community forums or other events approved by the Department) or included in new Member information packets. X 16 Gifts to Members (e.g. baby T-shirt showing immunization schedule) based on specific health events unrelated to enrollment X 17 Phoning by Members from health care provider locations X 18 Non-alcoholic beverages and light refreshments (e.g. fruit, cookies) for potential Members at meetings (may not mention refreshments in advertisements for meetings) X Appendix G The organization has a written description of its Quality Assurance Program (QAP). This written description meets the following criteria: A. Goals and objectives - There is a written description of the QA program with detailed goals and annually developed objectives that outline the program structure and design and include a timetable for implementation and accomplishment.