User Guides. User guides help agents and supervisors effectively use the application to complete their job functions. User guides include overview information, procedures, glossaries, and indexes. Guides are process- based and assist users with the steps needed to complete a task. Figure A-14 shows sample tasks from the ARTS User Guide. (1) User guides for DMV include information about the following topics as required: (a) Reports and queries; (b) Error code values and fixes; (c) Data dictionary; (d) Supplemental user help for specific end users; (e) Manual procedures; and, (f) Workstation components.
Appears in 2 contracts
Sources: Contract Agreement, Contract Agreement