Common use of Wait Time Clause in Contracts

Wait Time. Requests for the following IT services should be handled within the time given in the table below. Services not listed will be handled according to priority and in accordance with current IT resource availability. Approved software add 1 -3 days Recovery of lost data 1-3 days New user desk top set up 3-6 days

Appears in 2 contracts

Sources: Service Level Agreement, Service Level Agreement

Wait Time. Requests for the following IT services should be handled within the time given in the table below. Services not listed will be handled according to priority and in accordance with current IT resource availability. Approved software add 1 -3 days Recovery of lost data 1-3 days New user desk top desktop set up 3-6 days

Appears in 1 contract

Sources: Service Level Agreement