WARRANTY CLAIM PROCEDURE Clause Samples

WARRANTY CLAIM PROCEDURE a. To make a warranty claim, the Purchaser must send a copy of this warranty document, copy of original proof of purchase, and photos of the issue to the address below. Such proof of purchase must be from an authorized Fiberon Product dealer and must show (1) the date of the purchase and (2) that sufficient Fiberon Product has been purchased to cover the number of lineal feet claimed to be damaged. All warranty claims must be received by Fiberon within the Warranty Period and in no event later than thirty (30) days after any discovery of a possible nonconforming nature of or other failure of the Fiberon Product or Fiberon branded fastener. b. Claims and Notices must be sent to: Fiberon Consumer and Technical Support Department ▇▇▇ ▇▇▇▇▇▇ ▇▇. New London, NC 28127 Phone ▇▇▇-▇▇▇-▇▇▇▇ | Fax ▇▇▇-▇▇▇-▇▇▇▇ | email ▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ c. Upon discovering a possible defect of the Fiberon Product, Purchaser must make temporary repairs or cordon off the area at the Purchaser’s expense to protect all property and persons that could be affected. If needed, the Purchaser must allow Fiberon to enter the property into which the Fiberon Product is installed to inspect the nonconforming product. Fiberon must have made a determination on the warranty claim before any permanent repairs or removal of materials may be undertaken. No products shall be returned to Fiberon unless directed and authorized by ▇▇▇▇▇▇▇ in writing to do so. Any removal or disposal of defective products shall be at Purchaser’s expense.

WARRANTY CLAIM PROCEDURE. Claims under this Limited Warranty must be made by notifying the authorized distributor or seller where the Product was first purchased. A claim may be registered at: For a Warranty Claim to be processed, proof of the original purchase of the Product and any subsequent sales including transfer of this Warranty need to accompany the claim. The claim must include a description of the alleged defect(s) as well as the Product’s serial number(s). Prior to returning any Products or components to REC, an RMA (Return Merchandise Authorization) number is required, which may be obtained by contacting REC via the aforesaid address. This warranty is valid for Products sold on or after September 1, 2011. This warranty is only applicable in the member states of the Organization of American States, OAS Rev. G.3, 06.2012

WARRANTY CLAIM PROCEDURE. Should any possible defect or fault be detected in the Product, the Reseller shall notify CEGASA within 10 days of having detected the said defect. Notification may be given through the following channels:  By telephoning the Customer Service department: (+▇▇) ▇▇▇ ▇▇ ▇▇ ▇▇  By electronic mail at the address: ▇▇▇▇@▇▇▇▇▇▇.▇▇▇  By letter, for the attention of: CEGASA ENERGÍA, S.L.U.

WARRANTY CLAIM PROCEDURE a. To make a warranty claim, the Purchaser must send a copy of this warranty document, copy of original proof of purchase, and photos of the defective or nonconforming Fiberon Product or Fiberon Fasteners, to the address below. Such proof of purchase must be from an authorized Fiberon Product dealer and must show (1) the date of the purchase and (2) that sufficient Fiberon Product has been purchased to cover the number of lineal feet claimed to be damaged. All warranty claims must be received by Fiberon within the Warranty Period and in no event later than thirty

WARRANTY CLAIM PROCEDURE. Unless otherwise agreed by Valera, to make a warranty claim, Spepharm shall at Spepharm’s expense return the allegedly defective unit(s) of Product(s), or a representative sample thereof, together with a description of the alleged defect. Valera shall, promptly after receipt and as required, inspect the alleged defective Product(s). If such inspection results reasonably confirm that the unit(s) of Product(s) do not conform with the warranties set forth in Section 8.1 and the non-conformance did not arise from misuse, mishandling, storage in a manner inconsistent with Valera’s directions, neglect, modification or unusual physical or chemical stress after delivery to the carrier, Spepharm shall return any remaining Product(s) in Spepharm’s inventory with the same defect at Valera’s expense, and the sole and exclusive warranty remedies set forth in Section 8.4 shall apply. If such test results fail to confirm the Products’ non-conformance to the warranties set forth in Section 8.1, or if the parties fail to otherwise resolve the dispute, the parties shall submit unit(s) of the Product(s), or a representative sample thereof, along with a reference batch which has previously been shown by Spepharm to conform to the warranties set forth in Section 8.1, to a mutually acceptable independent laboratory along with mutually agreeable interrogatories to be answered by such laboratory. The determination of the Products’ conformance or non-conformance to the warranties set forth in Section 8.1 shall be binding upon the Parties. If the laboratory determines that the Products conform to the warranties set forth in Section 8.1, Spepharm shall pay all independent laboratory and shipping costs incurred by Valera, and if such laboratory confirms that the Products do not conform with the warranties set forth in Section 8.1, Valera shall pay all independent laboratory costs and the sole and exclusive warranty remedies set forth in Section 8.4 shall apply.

WARRANTY CLAIM PROCEDURE. In order to qualify for the remedies described above, the Owner must notify HBF-CP, in writing, before the expiration of the warranty period described above and provide proof of purchase of the Product which is alleged to be defective, regarding the discovery of the alleged defect in the Product covered by the foregoing warranty. Owner must provide HBF-CP a reasonable opportunity to review and investigate the alleged defect. Owner must send or fax written claims to: ▇.▇. ▇▇▇▇▇▇ Construction Products Inc.

WARRANTY CLAIM PROCEDURE. If the Buyer wishes to make a warranty claim against Runergy under this Limited Warranty, the Buyer shall submit such claim during the Warranty Period and within 30 working days of discovering or reasonably should have discovered the warranty issue. The claim shall be submitted to Runergy by email or registered mail to the contact information provided in this Limited Warranty. The contact information of Runergy's customer service department is as follows: ▇▇ ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇, ▇▇▇▇▇▇, ▇▇▇▇▇ Email: ▇▇▇▇▇▇▇-▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ The Buyer shall bear the burden of proof for the warranty claim. The Buyer shall attach the following information together with the claim: the Buyer's name and address, installer, module model, serial number of the claimed module(s), installation date, installation address, precise description of the defect found (if available, any information that can be used to analyze the defect: such as defect photos, system circuit diagrams and any system data monitoring records) and relevant payment vouchers, copies of purchase contracts or other proof materials requested by Runergy. The return of any Modules will not be accepted unless prior written authorization has been given by Runergy. In connection with both the “Limited Product Warranty” and “Limited Peak Power Warranty”, Runergy shall reimburse Buyer for reasonable, customary and documented transportation charges by sea freight for both the return of the MODULES and reshipment of any repaired or replaced Modules, only if this cost is prior authorized by Runergy customer service department.

WARRANTY CLAIM PROCEDURE. To make a claim under this Limited Warranty, Purchaser or the transferee, shall send a description and photographs of the claimed defect or covered condition, proof of purchase, and, if the claim relates to the limited warranty on stain resistance, proof of compliance with the requirements set forth above under Section 2(b) “Stain Resistance,” to the following:

WARRANTY CLAIM PROCEDURE. If any Product purchased from Clearfield is believed to be defective under the above warranty, the following basic procedures must be followed: