Common use of Your rights to end the contract Clause in Contracts

Your rights to end the contract. AS A CONSUMER Clause 9 applies if you enter into a contract for the Services as a consumer (i.e., you are acting wholly or mainly outside of your trade, business, craft or profession). 9.1. Your legal right to cancel an appointment starts from the date your service booking is finalised and/or you are sent your appointment confirmation (the date on which we e- mail or text you to confirm our acceptance of your order). 9.2. You may end the Contract: 9.2.1. if what you have bought is faulty or misdescribed you may have a legal right to end the Contract, or have the Services re-performed or get some or all of your money back. If you have any complaints with our Service, see clause 9.2.2. by exercising your rights under the Consumer Contracts Regulations 2013 9.2.3. because of something we have done or are going to do, see clause 9.3; or 9.2.4. in all other cases where we are not at fault and you have not changed your mind, see clause 9.5. 9.3. Ending the Contract because of something we have done or are going to do. The Contract will end immediately, and we will refund you in full for any Services which have not been provided if you are ending the Contract for a reason below: 9.3.1. we have told you about an upcoming change to the Services or these terms which you do not agree to; 9.3.2. we have told you about an error in the price or description of the Services you have ordered, and you do not wish to proceed; 9.3.3. there is a risk that supply of the Services may be significantly delayed because of any act or event beyond our reasonable control; 9.3.4. you have a legal right to end the Contract because of something we have done wrong. You may also be entitled to compensation. 9.4. Exercising your right to change your mind under the Regulations.

Your rights to end the contract. AS A CONSUMER Clause 9 applies if you enter into If You Are a Consumer: 9.1 Your rights on ending the contract for the Services with us as a consumer (i.e.will depend on what you have purchased, whether the product is defective, how we are performing and when you are acting wholly or mainly outside of your trade, business, craft or profession). 9.1. Your legal right decide to cancel an appointment starts from the date your service booking is finalised and/or you are sent your appointment confirmation (the date on which we e- mail or text you to confirm our acceptance of your order). 9.2. You may end the Contractcontract: 9.2.1. 9.1.1 if what you have bought is faulty or misdescribed you may have a legal right to end the Contract, contract (or have to get the Services product repaired or replaced or a service re-performed or to get some or all of your money back. If you have any complaints with our Service, see clauseclause 10.10). 9.2.2. by exercising your rights under 9.1.2 if you want to end the Consumer Contracts Regulations 2013 9.2.3. contract because of something we have done or have told you we are going to do, see clause 9.2. 9.1.3 if you have just changed your mind, see clause 9.3; or. You may be able to get a refund if you are within the cooling-off period, but this may be subject to deductions; 9.2.4. 9.1.4 in all other cases (if we are not at fault and there is no right to change your mind), see clause 9.4. 9.2 If you are ending a contract for a reason set out at 9.2.1 to 9.2.5 to below, the contract will end immediately and we will refund you in full for any products or services which have not been provided and you may also be entitled to compensation. The reasons are: 9.2.1 we have told you about an upcoming change to the product or these Terms which you do not agree to; 9.2.2 we have told you about an error in the price or description of the product or service you have ordered and you do not wish to proceed; 9.2.3 there is a risk that supply of the products and/or services may be significantly delayed because of events outside our control; 9.2.4 we have suspended supply for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 12 months; or 9.2.5 you have a legal right to end the contract because of something we have done wrong. 9.3 For most products and/or services bought online, over the telephone or away from our business premises, you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these Terms. 9.4 Even if we are not at fault and you do not have a right to change your mind, you can still end the contract before it is completed, but you may have to pay us compensation. A contract for services is completed when we have finished providing the services and you have paid for them. If you want to end a contract before it is completed where we are not at fault and you have not changed your mind, see clause 9.5. 9.3. Ending the Contract because of something we have done or are going just contact us to dolet us know. The Contract contract will end immediately, and we will refund you in full for any Services which have not been provided if you are ending the Contract for a reason below: 9.3.1. we have told you about an upcoming change to the Services or these terms which you do not agree to; 9.3.2. we have told you about an error in the price or description of the Services you have ordered, and you do not wish to proceed; 9.3.3. there is a risk that supply of the Services may be significantly delayed because of any act or event beyond our reasonable control; 9.3.4. you have a legal right to end the Contract because of something we have done wrong. You may also be entitled have to compensationpay compensation for the net costs incurred as a result of you ending the contract. 9.4. Exercising your right to change your mind under the Regulations.