Customer Support Service Level Agreement (Sla) Sample Contracts

Bonterra Customer Support SLA
Customer Support Service Level Agreement (Sla) • June 4th, 2024

provided by Bonterra for its software customers. This SLA covers three customer support packages: "Standard Support", “Gold Support”, and "Platinum Support." By purchasing a support package, you agree to the terms and conditions outlined in this SLA.

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Bonterra Customer Support SLA
Customer Support Service Level Agreement (Sla) • July 2nd, 2024

provided by Bonterra for its software customers. This SLA covers three customer support packages: "Standard Support", “Enhanced Support”, and "Premier Support." By purchasing a support

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