General Maintenance Terms Sample Contracts
SUPPLEMENTAL TERMS – GENERAL MAINTENANCE TERMSGeneral Maintenance Terms • May 2nd, 2025
Humanetics Innovative Solutions, Inc. or one its affiliated companies (“Humanetics”) and Customer have entered into a Software License Agreement (“SLA”) and the corresponding Universal Customer Agreement (“UCA” and together with the SLA, the “Agreement”). All Maintenance Services for Software or Hardware under the Agreement are governed by these General Maintenance Services Terms (“General Maintenance Terms”) together with any applicable Software-specific and Hardware-specific maintenance terms found at https://www.humaneticsgroup.com/services- support/customer-agreements (“Specific Maintenance Terms”, and together with the General Maintenance Terms, the “Maintenance Terms”). In the event of a conflict, the Specific Maintenance Terms will supersede these General Maintenance Terms. Humanetics may modify any Maintenance Terms from time to time, provided however that any modifications are effective only upon Customer’s renewal of Maintenance Services, whether standalone or as part of a Su