Global Terms of Service Sample Contracts

MITEL CLOUD SERVICES – GLOBAL TERMS OF SERVICE
Global Terms of Service • March 26th, 2021

Before using our Cloud Services (as defined below), please read these Global Terms of Service (“Terms”). These Terms, and all documents referred to in them, and any amendment or addendum referencing these Terms entered into by the parties, form a binding agreement between you and us ("Agreement"). Pursuant to these Terms, you and your Users will be provided with access to the Mitel Cloud Services in accordance with your Service Order or as may otherwise be ordered by you under this Agreement. If you have purchased your Entitlements from an Authorized Partner on a non-Mitel Service Order, the following sections do not apply to you: 2.3 (Service Levels), 4 (Fees & Reimbursements), 7.2 (Renewals) 7.3 (Add-Ons), 7.7 (Termination by Customer for Convenience), 8 (Hardware), 10 (Confidentiality), 11.1 (Hardware Warranty) and 14.1 (Customer Support). Unless otherwise indicated on your Service Order, your Cloud Service include our SIP Services.

Contract
Global Terms of Service • September 21st, 2021 • Ontario

Before using our SureScan Services (as defined below), please read these Global Terms of Service (“Terms”). These Terms, and all documents referred to in them, and any amendment or addendum referencing these Terms entered into by the parties, form a binding agreement between you and us (“Agreement”). Pursuant to these Terms, you and your Users will be provided with access to the SureScan Services in accordance with your Service Order or as may otherwise be ordered by you under this Agreement.

MITEL CLOUD SERVICES – GLOBAL TERMS OF SERVICE
Global Terms of Service • April 11th, 2025

Before using our Cloud Services (as defined below), please read these Global Terms of Service (“Terms”). These Terms, and all documents referred to in them, and any amendment or addendum referencing these Terms entered into by the parties in combination with your Service Order, form a binding agreement between you and us ("Agreement"). Pursuant to this Agreement, you and Users will be provided with access to the Mitel Cloud Services. Defined terms not defined herein will have the meaning set out in the Service Order.

MITEL CLOUD SERVICES – GLOBAL TERMS OF SERVICE
Global Terms of Service • June 20th, 2025

These Terms including all documents referred to in them, and any amendment or addendum referencing these Terms form a binding legal agreement between Mitel and the legal entity which has acquired Entitlements: (i) through an Order with Mitel, (ii) through an Order with a Mitel authorized partner, or (iii) as otherwise authorized by Mitel (“Customer”) .