Overarching Agreement for the Provision of Out of Hours Customer Call Handling Services Sample Contracts

DATED OVERARCHING AGREEMENT Out of Hours Customer Call Handling Services THE COUNCIL OF THE LONDON BOROUGH OF EALING AND

Overarching Agreement for the Provision of Out of Hours Customer Call Handling Services • April 4th, 2024 • England

• Contract Type
  Overarching Agreement for the Provision of Out of Hours Customer Call Handling Services
• Filed
  April 4th, 2024
• Jurisdiction
  England

The Lead Authority acting as a central purchasing organisation pursuant to Regulation 37 of the Public Contracts Regulations placed an advert in FTS and other websites seeking applications from potential service providers on behalf of itself and the Participating Organisations for the provision of out of hours call handling services with the intention that the Lead Authority and the Participating Organisations would enter into separate but identical Services Agreements save for local variations and factual differences.