Service Description and Sla for Global Crossing Converged Ip Services Sample Contracts

SERVICE DESCRIPTION AND SLA FOR GLOBAL CROSSING CONVERGED IP SERVICES
Service Description and Sla for Global Crossing Converged Ip Services • October 18th, 2011

Global Crossing Converged Services. These are the service terms and service level agreement for Global Crossing’s Converged IP Services (“The Service”) which apply to Converged IP Services provided by Global Crossing, in addition to the terms of any Master Services Agreement, Retail Customer Agreement or other Global Crossing master agreement (in each case a “Master Agreement”) executed by the Customer. Initial capitalized terms not defined in these terms and conditions have the meanings given to them in the Master Agreement.