Service Level & Update Agreement Sample Contracts
IQ BUSINESS INTELLIGENCE SERVICE AND UPDATE AGREEMENT PRICE LIST 2012Service Level & Update Agreement • March 11th, 2021
Due to the nature of software support and the involvement of Value Added Resellers in our distribution network, the following details outline the nature and scope of support that the end-user can expect from IQ Retail (PTY) LTD, hereafter referred to as the Company. This agreement shall be in place and valid only for the period defined in the support agreement.