Support Level Agreement Sample Contracts
Minfos Support Level AgreementSupport Level Agreement • February 28th, 2019
CARDIO SERVER SUPPORT LEVEL AGREEMENTSupport Level Agreement • October 28th, 2022
• Licensee’s representative must have access to any installed inventory Software and hardware, including barcode readers and downloaders.
DriveLock Support Level AgreementSupport Level Agreement • March 17th, 2021
Customers with a valid maintenance and support contract are entitled to DriveLock’s Technical Support along Section 2, Technical Support. DriveLock undertakes to supply to these customers the following support and services:
Support Level AgreementSupport Level Agreement • February 15th, 2023
This Support Level Agreement (the "SLA") sets forth the terms under which you (the "Customer") shall be entitled to receive support services from TerraZone Ltd. or its Affiliates ("TerraZone") concerning the software licenses purchased by the Customer from TerraZone.
Profit Systems Inc. Support Level AgreementSupport Level Agreement • August 23rd, 2022
SUPPORT LEVEL AGREEMENTSupport Level Agreement • July 25th, 2021
This Support Level Agreement (the "SLA") sets forth the terms under which you (the "Customer") shall be entitled to receive support services from Safe-T Data A.R Ltd. or its Affiliates ("Safe-T") in respect to the software licenses purchased by the Customer from Safe-T.
REQUEST FOR PROPOSAL: SEMS Consolidated Services RFP #48134 Proposal Due: 3:00 PM CST on August 30, 2024Support Level Agreement • May 31st, 2024 • Mississippi
Sealed proposals, subject to the attached conditions, will be received by the Mississippi Secretary of State (MSOS) until 3:00 PM CST on August 30, 2024, a multi-year support level agreement (SLA) to continue support, enhancements, and service for the existing Statewide Election Management Systems (SEMS) application software, third-party software, hardware, database, hosting, and user Help Desk.