Automated Call definition

Automated Call means an Inbound Call that is delivered to an electronic voice message rather than to a CSR as the means of providing Services as described in this Agreement.
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Automated Call means an Inbound Call that is delivered to an electronic voice message rather than to a CSR as the means of providing Services as described in this Agreement. SELLER [Call Centre Projects Service India] PROVIDER [###companyname###] Authorized Signature Authorized Signature Contact: Shall mean a support incident, defined as a single in-coming support request via telephonic voice (a "Voice Contact"), fax or written or electronic correspondence (an "E-mail Contact") regarding any Product.
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Automated Call means an Inbound Call that is delivered to a CALLTECH electronic voice message or Interactive Voice Response Unit (IVR) for the means of providing Services as described in the attached Statement(s)
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Examples of Automated Call in a sentence

  • Telephone Responsiveness represents Telephone Authorization calls of the Transfer Agent's Automated Call Distribution System ("ACD") from investors in the Fund who are authorized to request certain transactions by telephone.

  • Migration of the Automated Call Distribution from the existing Genesys platform to the new 8.1 platform shall be finalized within six months of the effective starting date of this Agreement at no additional cost to SSA.

  • The calls to be recorded are those which originate through the Automated Call Distribution (ACD) system.

  • The Automated Call Distribution services as implemented under the original Scope of Work of Contract MA 063-10013057 shall continue under the current Agreement MA 063 15011634.

  • It is the responsibility of the employee to maintain a current telephone number to receive notification from the District’s Automated Call Alert System and other communication systems.

  • All calls will be routed to BNYM’s Westborough location to previously established terminations and Automated Call Distributor (“ACD”) queue(s) based on BNYM’s operational model.

  • Using data from its Automated Call Distribution system ("ACD"), the Company will prepare a report for the Investment Company calculating the average telephone responsiveness for each week.

  • The Exchange shall provide, manage, maintain and upgrade, as may be determined necessary by the Exchange call center technologies required to deliver multi-channel and customer service tools on the desktop (e.g., CalHEERS, Customer Relationship Management (CRM) system, Automated Call Distribution (ACD), et al) needed to take and handle customer calls for the Exchange consistent with Exchange enterprise wide standards.

  • Service Description: ------------------- Telephone Responsiveness represents Telephone Authorization calls of the Transfer Agent's Automated Call Distribution System ("ACD") from investors in the Fund who are authorized to request certain transactions by telephone.

  • The CONTRACTOR shall install, operate, and monitor an Automated Call Distribution (ACD) system for the customer service telephone call center.

Related to Automated Call

  • Automated Clearing House or “ACH” means a national and governmental organization that has authority to process electronic payments, including, but not limited to, the national automated clearing house association and the federal reserve system.

  • Automated driving system means the same as that term is defined in Section 41-26-102.1.

  • Automated teller machine means a device, linked to a financial institution's account records, which is able to carry out transactions, including, but not limited to: account transfers, deposits, cash withdrawals, balance inquiries, and mortgage and loan payments.

  • Certified automated system means computer software certified under the agreement to calculate the tax imposed by each jurisdiction on a transaction, determine the amount of tax to remit to the appropriate state, and maintain a record of the transaction.

  • Automated Message Accounting (AMA) is a structure inherent in switch technology that initially records Telecommunication message information. AMA format is contained in the Automated Message Accounting document published by Telcordia (formerly known as Bellcore) as GR-1100-CORE, which defines and amends the industry standard for message recording.