Availability Level definition

Availability Level means the availability level of SaaS, to the Customer between 0:00-24:00 CET, Monday to Sunday, as expressly set forth under Section 8;
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Availability Level means the percentage of time during Agreed Service Hours that the service is Available;
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Availability Level has the meaning given to it in Section 3.2.
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Examples of Availability Level in a sentence

  • Emergency works will be included in the calculations of the Service Availability Level.

  • Subject to this Section 5, in the event of a Product Outage to any Product, Licensee may be entitled to a Product Credit in accordance with the applicable Product Availability Level Objective set forth in Section 5.2 below.

  • The Service Availability Level is calculated using Severity 1 Incidents reported by Customer during the Reporting Period.

  • The Service Availability Level excludes all service components (e.g. IP VPN network, client workstation, and software) which are not part of the Service.

  • Power’s other remedies under this Contract, should the Services Schedule provide that liquidated damages are payable if the Availability is less than the Required Availability Level, then such liquidated damages are payable in accordance with the terms of that Services Schedule unless the Unavailability is a direct result of periods of Scheduled Maintenance or actions taken by Western Power or AEMO.

  • If the Auth0 Platform fails to meet the Availability Service Level % during any given month, and Customer requests a Service Level Credit per Section 2.4 below, then Okta will provide Customer with a Service Level Credit equal to the percentage of the Monthly Subscription Fees for the month in which the service level failure occurred, corresponding to the Availability Level specified in the “Service Level Credits” table below.

  • Subject to this Section 5, in the event of a Product Outage to any Product, Licensee may be entitled to a Product Credit in accordance with the applicable Availability Level Objective set forth in Section 5.2 below.

  • During the Term of the Master Services Agreement, the Cloud Services will be available to Customer at least 99.90% of the time in any calendar month (the "Service Availability Level").

  • Logis shall take into account the Service Availability Level for the applicable month given rise to the potential request for Service Credit and any Excluded Events, schedule maintenance.

  • The Customer warrants that it (and its Users) will only use Staysafe in accordance with this Agreement and will comply with the User Guide and all reasonable instructions, directions and training regarding Staysafe given by or on behalf of the Company.


More Definitions of Availability Level

Availability Level means the total number of minutes in a calendar month minus the total number of minutes during a calendar month that the Services are unavailable to Customer not due to an Excluded Event, multiplied by 100 and then divided by the total number of minutes in a calendar month.
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Availability Level means the availability level of SaaS, to the Customer between 8:00-17:00 CET during weekdays Monday to Friday, as expressly set forth under Section 8; “Availability Interruption” means an interruption of the agreed Availability-Level of SaaS;
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Availability Level means the percentage of time the Subscription Service has been generally available for Customer in a Measured Period without Downtime.
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Availability Level means the availability level of
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Related to Availability Level

  • Average Availability means, with respect to any period, the sum of the aggregate amount of Availability for each Business Day in such period (calculated as of the end of each respective Business Day) divided by the number of Business Days in such period.

  • Service Availability The total number of minutes in a calendar quarter that the Tyler Software is capable of receiving, processing, and responding to requests, excluding maintenance windows, Client Error Incidents and Force Majeure.

  • Maximum Availability has the meaning set forth in Section 2.1.1.

  • Availability Amount is (a) the lesser of (i) the Revolving Line or (ii) the amount available under the Borrowing Base minus (b) the outstanding principal balance of any Advances.

  • Undrawn Availability at a particular date shall mean an amount equal to (a) the lesser of (i) the Formula Amount or (ii) the Maximum Revolving Advance Amount, minus (b) the sum of (i) the outstanding amount of Advances plus (ii) all amounts due and owing to Borrower's trade creditors which are outstanding beyond normal trade terms, plus (iii) fees and expenses for which Borrower is liable but which have not been paid or charged to Borrower's Account.