Cloudera Products definition
Examples of Cloudera Products in a sentence
Customer will ensure that its personnel who contact Cloudera are: (a) knowledgeable about the operation of the Cloudera Products and the hardware on which the Cloudera Products are installed; and (b) qualified and trained with respect to the Cloudera Products.
In addition, Customer will not remove, alter or obscure any proprietary notices in the Cloudera Products including copyright notices, or permit any other party to do so.
The Support Services do not include: (a) the installation or removal of the Cloudera Products; (b) initial or additional use case design; (c) architecting custom solutions or performance tuning; (d) architectural design reviews; (e) visits to Customer’s site; or (f) training.
The Cloudera Products will be deemed delivered when the electronic download or the online access is initially made available, as applicable.
In the event that Customer elects not to renew a Subscription for any Cloudera Products, should Customer purchase a new Subscription for the same Cloudera Products at some future time, Subscription fees will be charged for the period beginning as of the end of the Subscription Period of the original Subscriptions which Customer elected not to renew.
Cloudera Products and Services are only for Customer’s internal use.
Cloudera is in the business of providing consulting, training and software support and maintenance services related to the various Cloudera Products.
Subject to the terms and conditions of this ESMA and the applicable Order Form, Cloudera will provide to Customer the Cloudera Products and Services agreed by the parties in applicable Order Forms.
The Support Services include the provision of Updates and Upgrades to the Cloudera Products, when and if such Updates or Upgrades are made generally available during the applicable Subscription Period.
The diagnostic function collects configuration files, Metrics count, software versions, log files and other information regarding Customer’s environment and use of the Cloudera Products, and reports that information to Cloudera for use to proactively identify potential support issues, to understand Customer’s environment, to enhance the usability of the Cloudera Products, and for other internal Cloudera purposes.