Fault Level definition
Examples of Fault Level in a sentence
Fault Level headroom [ ] kA [Fault level notes] Voltage See Note Voltages conditions in BCA / Appendix F apply to new generation projects.
The Customer's drawings and information shall not, without the consent of the Customer be used, copied or communicated to a third party by the Company otherwise than is strictly necessary for the purposes of this Installation and Management Agreement and/or Fault Level Limiting Service.
Table III Service Metrics for ▇▇▇▇▇▇▇▇.▇▇▇ Fault Level Description of Fault Required Response Time SLA Level 1 Fault resulting in or Causing loss or Corruption of data Response within 5 business hours; Remediation plan communicated to JWA within 1 working day; data capture effected within 3 95% working days; return to service within 5 working days.
Table III Service Metrics for ▇▇▇▇▇▇▇▇.▇▇▇ Fault Level Description of Fault Required Response Time SLA Level 1 Fault resulting in or Causing loss or Corruption of data Response within 5 business hours; Remediation plan communicated to JWA within 1 working day; data capture effected within 3 working days; return to service within 5 working days.
If they are not available or are unable to attend within a reasonable time period in relation to a response by Company to a support request, Company reserves the right to lower the Fault Level.
Inthe eventthat a Fault Level 1 Incident occurs, Company shall promptlyinvestigate theroot causesof such support issues and shall provide to Customer within ten (10) days of the occurrence of the Fault Level 1 Incident an analysis of such root causes and a proposed corrective action plan for Customer’s review, comment and approval (the “Corrective Action Plan”).
Company will not be responsible for any cost that the Customer may incur in making changes to resolve Fault Level 1 incidents.
Max Fault Level ......................................................................
The Corrective Action Plan shall include, at a minimum: (i) a commitment by Company to Customer to devote the appropriate time, skilled personnel, systems support and equipment, and/or resources to remedy the Fault Level 1 incident; (ii) a strategy for developing any programming/software Updates, fixes, patches, etc.