Network Unavailability definition

Network Unavailability means the average number of minutes per six month period for which services on the network are not available due to a disturbance, failure or scheduled unavailability to a Network.
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Network Unavailability means that the MHO network was not available to the Customer. Network Unavailability will not include unavailability resulting from: Scheduled Maintenance means any maintenance of the MHO Network (or portion thereof). Customer will be notified of the date, time, and duration of any maintenance that is likely to affect their service via E-mail at least two (2) business days in advance of the scheduled time. In most cases, maintenance will not take the full maintenance window; however, MHO will inform the Customer as to the anticipated duration in the maintenance notification E-mail.
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Network Unavailability means the percentage equal to the total number of minutes in a Billing Month during which a Supplier Dedicated Internet Access Service circuit is not available to exchange data between the Customer and the global Internet due to a Network Outage, divided by the total number of minutes in a Billing Month.
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Examples of Network Unavailability in a sentence

  • Network Unavailability that is [**] shall be rounded [**] to the nearest [**].

  • Notwithstanding anything to the contrary in this SLA, in the Agreement or in any SOW, in no event shall any Network Unavailability or failure to meet any objectives or parameters under this SLA be deemed to be or constitute a breach by FWC of this SLA, the Agreement or any SOW.

  • Where Client provides its own local access circuits, any periods of Network Unavailability caused by failure of such local access circuits shall be further excluded from any calculation of Network Unavailability.

  • In no event shall FWC’s total liability for any and all interruptions, disruptions, failures, and/or degradations in Service (including, without limitation, any Network Unavailability or failure to meet any objectives or parameters set forth in this Supplement) exceed one hundred percent (100%) of the MRC for the affected Service.

  • Customer may choose to administratively configure the LAG-bundle to drop if any individual Service within LAG-bundle becomes unavailable; however, this will not constitute Network Unavailability unless all Services included in the LAG-bundle experience Network Unavailability.


More Definitions of Network Unavailability

Network Unavailability means the time when the service is unavailable or degraded to such an extent that it is unusable, measured from the first detection or
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Network Unavailability means any event or period or circumstance (other than a planned / scheduled maintenance) which results in 100% blocking of movements of packets on Customer link and the Customer is unable to access any public IP based resources
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Network Unavailability means the number of minutes that Network is unavailable for Customer’s use, but does not include any unavailability (i) continuing for sixty (60) minutes or less, or (ii) which is otherwise stated in the Exclusions below. For each cumulative hour of Network Unavailability, or additional fraction thereof, Customer shall be entitled to a credit of 5% of the service’s monthly fee not to exceed 100% of the service’s monthly recurring fee. Network Unavailability excludes interruptions caused by DDoS or other malicious attacks whether the customer or any customer is the target or source.
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Network Unavailability. A period of time during which (i) the Access Port(s) cannot exchange packets with the IP Core Network, and (ii) periods referred to in Sections 5.2.4 and 5.4.4 below.
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Network Unavailability means the percentage of time the nbn network is unavailable, rounded to two decimal places.
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Network Unavailability consists of the number of minutes that the ITC^DeltaCom network or an ITC^DeltaCom-ordered telephone company circuit in the contiguous U.S. was not available to Customer, but will not include unavailability continuing for an hour or less which Customer fails to report to ITC^DeltaCom within five days, or any unavailability resulting from (i) ITC ^DeltaCom Network maintenance, (ii) any Customer-ordered telephone company circuits, (iii) Customer's applications, equipment, or facilities, (iv) acts or omissions of Customer, or any use or user of the service authorized by Customer or (v) reasons of Force Majeure . For each cumulative hour of Network Unavailability or fraction thereof in any calendar month, Customer's account shall be credited for the pro-rated charges for one day of the ITC^DeltaCom Monthly Fee for the Services with respect to which this Availability Guarantee has not been met.
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Network Unavailability means the time when the service is unavailable or degraded to such an extent that it is unusable, measured from the first detection or reporting of service interruption to Metrofibre NOC by the Customer until the time when the service is restored;
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