Priority Level 1 definition

Priority Level 1 means Incidents where Circuit in its entirety, as it is described in the Agreement and in particular in the Product and Service Description (PSD), is not available to all of your Circuit Users.
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Priority Level 1 means Incidents where Unify Cloud Core Services in its entirety, as it is described in the TOSP and in particular in the Product and Service Description (PSD), is not available to all of your Unify Cloud Services Users.
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Priority Level 1 means an Incident that severely impacts or has the potential to severely impact mission critical business operations or has high visibility to external customers. Incidents at Priority Level 1 are characterized by the following attributes:
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Examples of Priority Level 1 in a sentence

  • New Year’s Day Thanksgiving Day Memorial Day Day after Thanksgiving Independence Day Christmas Day Labor Day We will provide you with procedures for contacting support staff after normal business hours for reporting Priority Level 1 Defects only.

  • Operations may begin on these streets concurrently with the Priority Level 1 routes.

  • If Customer has indicated Priority Level 1 and makes payment only after 18:00 on a business day, the service will not be rendered any earlier than the following business day.

  • Priority Level Characteristics of Support Incident Resolution Targets* 3 Medium Priority Level 1 incident with an existing circumvention procedure, or a Priority Level 2 incident that affects only one user or for which there is an existing circumvention procedure.

  • If the Province delivers to Supplier a second Failure Notice relating to the same Test Component and the failure described in the Failure Notice would cause a Priority Level 1 or 2 service impact as defined in Exhibit A to Schedule 3.5, then Supplier will reimburse the Province for all internal and external costs and expenses incurred by the Province in connection with any subsequent Acceptance Testing conducted in respect of the Test Component.

  • Time to recover from a critical system failure or catastrophic event defined as Incident Priority Level 1 in Attachment F.

  • This proposal assumes Priority Level 1 work as base services and provides for some Priority Level 2 work as identified by the County.

  • Priority Level 1 The Incident or Problem involves: (1) a work stoppage, material degradation in operations, or System Outage affecting the County enterprise Network or Voice Systems and/or primary business process or a broad group of Authorized Users such as an entire department, floor, branch, line of business, or external customer.

  • If there are no Priority Level 1 Defects identified during that testing period, you will notify us that “Conditional Acceptance” has been achieved.

  • Supplier shall perform all root cause analysis activities associated with and necessary to diagnosing and analyzing the root cause of Priority Level 1 or Priority Level 2 Incidents, Problem, and/or trends, and as requested by the County for Priority ▇▇▇▇▇ ▇ and Priority Level 4 Incidents, Problems, and/or trends, and recommending and taking corrective measures to prevent the reoccurrence of such Incidents, Problems, and/or trends (“RCA Services”).


More Definitions of Priority Level 1

Priority Level 1. The Contractor shall work continuously on a 24x7 basis to resolve any Priority Level 1 problem, implement a workaround that will return CIVLS to a full production status or reduce the problem’s severity to that of a Priority Level 3 problem within two (2) hours of the Contractor’s receipt of notification of the failure. The Contractor shall engage its most capable resources to resolve the issue promptly and shall provide the State with status updates not less than once each hour until production status is restored. Once full production status resumes, the final permanent solution may require additional software or hardware corrections. If that is the case, the Contractor shall provide a permanent solution within two (2) Days of its initial receipt of notification of the failure.
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Priority Level 1. High: Members should contact County using the Help Desk phone number ▇▇▇.▇▇▇.▇▇▇▇.
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Priority Level 1 or “P1” shall have the meaning set forth in Exhibit H (Service Level Requirements). 285. PRIORITY LEVEL 2‌
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Priority Level 1 means an Incident that severely impacts or has the potential to severely impact mission critical business operations or has high visibility to external customers - as defined in the State’s Service record or as determined by the Optum Command center. Incidents characterized by the following attributes: (a) Loss of a business critical CI such as a System, Service, Software, Equipment, network component or facility making the CI: • un-Available • substantially un-Available or
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Priority Level 1 or “P1” means an Incident where, notwithstanding proper installation and use of the Ivanti product(s): (a) a substantial portion of the Ivanti product(s) does not operate and cannot be restarted; (
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Related to Priority Level 1

  • Severity Level means the actual impact of a Defect on a user’s operational environment as further described in the table below.

  • Pricing Level IV means any time when (i) no Event of Default has occurred and is continuing, (ii) the Senior Debt Rating is BBB- or higher by S&P or Baa3 or higher by Moody’s and (iii) Pricing Levels I, II and III do not apply.

  • Pricing Level I shall exist on an Adjustment Date if the Consolidated Leverage Ratio for the relevant period is greater than or equal to 3.50 to 1.00.

  • Pricing Level V any time when (i) the senior unsecured long term debt rating of the Borrower by (x) S&P is BBB‑ or higher or (y) ▇▇▇▇▇’▇ is Baa3 or higher and (ii) none of Pricing Level I, Pricing Level II, Pricing Level III or Pricing Level IV applies.

  • Level I means a component of the federal PASRR requirement. Level I refers to the identification of individuals who are potential nursing facility admissions who have indicators of mental illness or developmental disabilities (42 CFR 483.128(a)).