Service Level Arrangements definition

Service Level Arrangements the service level arrangements set out in the Statement of Work or as otherwise agreed in writing between the Parties.
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Service Level Arrangements means the service level arrangements set out in Schedule 3.
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Service Level Arrangements and “SLA” means the service level arrangements set out in Schedule 2.“Service Requirements” means the Client’s requirements for the DaaS Services as set out in the Client’s IPA.
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Examples of Service Level Arrangements in a sentence

  • In order that the Transfer Agent may reasonably estimate the staffing needed to maintain the Service Level Arrangements, the Trust agrees to communicate to the Transfer Agent its sales and volume projections prior to the beginning of each quarter.

  • The Trust agrees to cooperate with the Transfer Agent in its effort to resolve any performance issues in the manner to be set forth in the Service Level Arrangements.

  • The Supplier shall have no liability or responsibility should the Services fail to comply with the Statement of Works and/or Service Level Arrangements as a direct result of the Customer (including without limitation any of its employees, subcontractors or any of its staff) being in breach of the Agreement.

  • The parties shall review and discuss the Service Level Arrangements annually and shall make such changes therein as to which they mutually agree.

  • The Supplier shall have no liability or responsibility should the Services fail to comply with the Statement of Works and/or Service Level Arrangements as a direct result of the Client (including without limitation any of its employees, subcontractors or any of its staff) being in breach of the Agreement.


More Definitions of Service Level Arrangements

Service Level Arrangements means the period of time, further to an Invocation, that the
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Service Level Arrangements any service level arrangements set out in the Statement of Work. Services: means the provision of Managed Services, the Professional Services, NCE Subscription Services, Goods and/or Telephony and Internet Services including consulting, advisory, integration or technical services performed by the Supplier under a Statement of Work or otherwise agreed further to the signed written agreement between the Parties.
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Service Level Arrangements means the service level arrangements (“SLA”) set out in the Schedules hereto and in particular SCHEDULE 5;
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Service Level Arrangements the service level arrangements described in the Specification which shall be provided on a commercially reasonable efforts basis Set-up Service: the due diligence, configuration and related work in respect of the implementation of the Managed Services more particularly described in the Specification. Specification: Caretower's document entitled 'Managed Security Service Description and Overview' as amended from time to time by Caretower. A copy will be provided on request to the Customer if it is not supplied around the time of the Purchase Order.
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Service Level Arrangements means the service level arrangements set out in paragraph 5 of Schedule 2 in respect of the Pathfindr Software and paragraph Error! Reference source not found. of Schedule 3 in respect o f the Zonr Software;
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Service Level Arrangements and “SLA” means the service level arrangements set out in Schedule 2.
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Service Level Arrangements means the service level arrangements set out in Schedule 6. “Services” means the Implementation Services, Operational Services and/or Maintenance and Support as applicable, given the context in which the term Services is used. “Software” means the online software in machine-readable object code form, including any error corrections, updates, upgrades, modifications and enhancements provided to the Customer as part of the Services under this agreement. “Specification” means the functionality and performance specifications for the Operational Services, as set out in Schedule 4 and any additional specification for the Services agreed through the Change Control Procedure. “Supplier Account Team” means the individuals appointed by the Supplier from time to time who shall serve as the Customer's primary contacts for the Customer's activities under this agreement. The initial members of the Supplier Account Team are listed in Schedule 2. “Supplier's Project Manager” means the member of the Supplier's Account Team appointed in accordance with clause 2.
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