Target Performance Level definition
Examples of Target Performance Level in a sentence
Annual basis Target Performance Level: On-time Serious KPI Failure: Supplier attempts to calibrate system prior to the due date but fails to calibrate system during the working window.
If the witnessed HOTA test At the point of HOTA test Target Performance Level: No observations 0 No No. Key Performanc e Indicator Title Definition Frequenc y of Measure ment Severity Levels Service Points Publishable Performance Information fails due to an issue that is solely within the supplier or their supply chains control then it will be deemed a HOTA Failure.
Service Level Failure a failure to meet the Target Performance Level in respect of a Service Level.
Following the issue of an order to upgrade Target Performance Level: On-time Minor KPI Failure: 5 – 10 days past the date Serious KPI Failure: 10 – 20 days past the date Severe KPI Failure: 20+ days past the date 0 2 4 6 No KPI 2 Handover Failure Following a successful upgrade as declared by the supplier.
Following the request for an inspection by the supplier Target Performance Level: On-time Minor KPI Failure: 5 – 10 days past the date Serious KPI Failure: 10 – 20 days past the date Severe KPI Failure: 20+ days past the date 0 2 4 8 No KPI 3 Accurate and timely billing See paragraph 2 of Part E of Schedule 9 of Annex 1 of Call Off Schedule 2 (Performan ce Levels) Each Measurement Period Target Performance Lev el: All invoices submit accurate and correct first time on time.