Acceptable. Office phone is answered after hours by an answering service which meets language requirements of the major population groups and which can contact the PCP or another designated medical practitioner. All calls answered by an answering service must be returned within 30 minutes.
Appears in 2 contracts
Sources: Star+plus Contract (Amerigroup Corp), Contract for Services (Amerigroup Corp)
Acceptable. Office phone is answered after after-hours by an answering service which meets language requirements of the major population groups and which can contact the PCP or another designated medical practitioner. All calls answered by an answering service must be returned within 30 minutes.
Appears in 1 contract
Sources: Contract for Services (Centene Corp)
Acceptable. Office phone is answered after after-hours by an answering service which that meets language requirements of the major population groups and which that can contact the PCP or another designated medical practitioner. All calls answered by an answering service must be returned within 30 minutes.
Appears in 1 contract
Acceptable. Office phone is answered after after-hours by an answering service service, which meets language requirements of the major population groups and which can contact the PCP or another designated medical practitioner. All calls answered by an answering service must be returned within 30 minutes.
Appears in 1 contract