Access Services. Contractor shall provide Purchaser with training resources for how to access Contractor’s OPI and VRI services. The OPI service phone line and VRI services application must be intuitive and user-friendly. If necessary, adequate training on application functionality, training manuals, and installation must be available to Purchasers to help them to quickly and efficiently operate access the Services.
Appears in 13 contracts
Sources: Statewide Contract, Statewide Contract, Statewide Contract