Accessing Your Accounts. In order to activate your Online Banking Service, you must have at least one checking, savings, certificate of deposit, or loan with ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank. ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank uses Multilayer Authentication that protects you from possible illegal access to your accounts. These items you select and choose will be known as your passwords. You should not, under any circumstances disclose your passwords by telephone or to anyone claiming to represent ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank. Bank employees do not need and should not ask for your password. You will be issued a temporary password. The first time you log on to the Online Banking System, you will be required to change the initial access password to meet the below requirements and setup your initial passwords: • The Access ID you select may be any combination of alphanumeric characters, with a minimum of six (6) characters. • The Password criteria is as follows: • Minimum password length 8, • Maximum password length 10, • Number of numeric characters required 1 and • Number of alphabet characters required 1. • Passwords are case sensitive (must be entered exactly as input with upper and/or lower case characters). • Passwords can be changed at any time by the account holders through ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank's Online Banking Service. • Your password should expire every three (3) months. • You will provide answers to a series of challenge questions that you and only you should know. Be careful not to choose questions that someone using social media like Facebook may gain access from. • You will choose an authentication image that will always be displayed on the password page. If this is not the image you have chosen, DO NOT ENTER YOUR PASSWORD. Exit the web site and contact the Bank immediately. • Every computer is unique, similar to a fingerprint. These characteristics will be stored for any computer you register. Any new computers will require answers to the challenge questions you set up. You have an option to register a computer or not. Do not register a computer that can be accessed in a public place or a neighbor’s house. If you suspect that an unauthorized person has access to all your passwords or believe these have been lost or stolen or that someone has attempted to use the service without your consent or has transferred funds without your permission, you must notify ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank immediately. • Call the ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank Online Banking Department at (▇▇▇) ▇▇▇-▇▇▇▇ and tell a representative about your security concern. • The ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank's Online Banking Representatives are available Monday through Friday, 8:30 a.m. until 5:00 p.m. excluding federal bank holidays. As a customer of ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank, you may access your accounts by agreeing, if applicable, to pay any required fees as described in section VIII of this agreement. You should never write any of your passwords down where they could be accessed by anyone else. Any person having access to your ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank Online Banking and that knows your information, could access your Online Banking Service and perform all transactions, including reviewing account information, making transfers to other accounts which have mutual ownership, and possibly make bill payments from your account. You are liable for all transactions made or authorized using your passwords. If, despite the Bank's advice, you give your passwords to anyone, you do so at your own risk since anyone to whom you give your passwords will have full access to your account(s), even if you attempt to limit that person's authority. Please refer to Section VIII - Fees and Charges for Online Banking Services. There are no additional fees or charges, other than those outlined in Section VIII, for transferring funds between accounts at ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank through ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank's Online Banking Service. You may use your personal computer to: • View account balances and transaction history, • Transfer funds from checking and savings accounts into: • Other ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank checking and savings accounts which belong to you and/or • Loan accounts that belong to you, • Establish automatic transfers from one of your accounts to another (from checking and savings to checking, savings or loans), • Pay bills to any merchant, institution or individual with a U.S. mailing address and • Communicate directly with ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank via E-mail. Other services may be added to ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank's Online Banking Service and will be communicated to our customers as the additions are made.
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Accessing Your Accounts. In order to activate your Online Banking Service, you must have youmusthave at least one checkingleastonechecking, savings, certificate of deposit, or loan with ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank. ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank uses Multilayer Authentication that protects you from possible illegal access to your accounts. These items you select and choose will be known as your passwords. You should not, under any circumstances disclose your passwords by telephone or to anyone claiming to represent ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank. Bank employees Bankemployees do not need and should not ask for your password. You will be issued a temporary password. The first time you log on to the Online Banking System, you will be required to change the initial access password to meet the below requirements and setup your initial passwords: • The Access ID you select may youselectmay be any combination anycombination of alphanumeric charactersalphanumericcharacters, with a minimum withaminimum of six (6) characters. • The Password criteria is as follows: • Minimum password length 8is 9 characters, • Maximum password length 10is 17 characters, • Number of numeric characters required is 1 and • Number of Uppercase alphabet characters required is 1. • Number of Lowercase alphabet characters required is 1. • Number of Special Characters required is 1. • Passwords are case sensitive (must be entered exactly as input with upper and/or lower case characters). • Passwords can Passwordscan be changed at any time anytime by the account holders through theaccountholdersthrough ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank's Online Banking Service. • Your password should expire every three (3) months. • You will provide answers to a series of challenge questions that you and only you should know. Be careful not to choose questions that someone using social media like Facebook may gain access from. • You will choose an authentication image that will always be displayed on the password page. If this is not the image you have chosen, DO NOT ENTER YOUR PASSWORD. Exit the web site and contact the Bank immediately. • Every computer is unique, similar to a fingerprint. These characteristics will be stored for any computer you register. Any new computers will require answers to the challenge questions you set up. You have an option to register a computer or not. Do not register a computer that can be accessed in a public place or a neighbor’s house. .
1 June 2022 If you suspect that an unauthorized person has access to all your passwords or believe these have been lost or stolen or that someone has attempted to use the service without your consent or has transferred funds without your permission, you must notify ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank immediately. • Call the ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank Online Banking Department at (▇▇▇) ▇▇▇-▇▇▇▇ and tell a representative about your security concern. • The ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank's Online Banking Representatives are available Monday through Representativesareavailable Mondaythrough Friday, 8:30 a.m. until 5:00 p.m. excluding federal bank holidays. As a customer of ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank, you may access your accounts by agreeing, if applicable, to pay any required fees as described in section VIII of this agreement. You should never write any of your passwords down where they could be accessed by anyone else. Any person having access to your ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank Online Banking and that knows your information, could access your Online Banking Service and perform all transactions, including reviewing account information, making transfers to other accounts which have mutual ownership, and possibly make bill payments from your account. You are liable for all transactions made or authorized using your passwords. If, despite the Bank's advice, you give your passwords to anyone, you do so at your own risk since anyone to whom you give your passwords will have full access to your account(s), even if you attempt to limit that person's authority. Please refer to Section VIII - Fees and Charges for Online Banking Services. There are no additional fees or charges, other than those outlined in Section VIII, for transferring funds between accounts at ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank through ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank's Online Banking Service. You may use your personal computer to: • View account balances and transaction history, • Transfer funds from checking and savings accounts into: • Other ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank checking and savings accounts which belong to you and/or • Loan accounts that belong to you, • Establish automatic transfers from one fromone of your accounts to another (from checking and savings andsavings to checking, savings or loans), • Pay bills to any merchant, institution or individual with a U.S. mailing address and • Communicate directly with ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank via E-mail. Other services may be added to ▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Bank's Online Banking Service and will be communicated to our customers as the additions are made.
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