Common use of ADDITIONAL SUPPORT SERVICES TERMS Clause in Contracts

ADDITIONAL SUPPORT SERVICES TERMS. A. Maintenance Aids and Spare Parts for Equipment. You authorize Dell to store Maintenance Aids and spare parts at the Installation Site and agree that these items are only for Dell’s use. You and End-Users will not, and will not authorize any third party to, use these items. Dell is authorized, upon the conclusion of the Support Services or at any other time, upon reasonable notice to you, to enter the Installation Site, or to use remote means to remove or disable Maintenance Aids and spare parts, as applicable. You will reasonably cooperate, and have End-Users cooperate, in this effort. B. Customer Support Tools. Dell may choose to make Customer Support Tools available to assist you or End- Users in performing various maintenance or support related tasks. You and the End-Users may use Customer Support Tools only in accordance with terms under which Dell makes them available.

ADDITIONAL SUPPORT SERVICES TERMS. A. Maintenance Aids and Spare Parts for Equipment. You authorize Dell to store Maintenance Aids and spare parts at the Installation Site and agree that these items are only for Dell’s use. You and End-Users will not, and will not authorize any third party to, use these items. Dell is authorized, upon the conclusion of the Support Services or at any other time, upon reasonable notice to you, to enter the Installation Site, or to use remote means to remove or disable Maintenance Aids and spare parts, as applicable. You will reasonably cooperate, and have End-Users cooperate, in this effort. B. Customer Support Tools. Dell may choose to make Customer Support Tools available to assist you or End- End-Users in performing various maintenance or support related tasks. You and the End-Users may use Customer Support Tools only in accordance with terms under which Dell makes them available.