ADDITIONS AND DELETIONS OF SERVICE LEVELS Clause Samples

The 'Additions and Deletions of Service Levels' clause defines the process by which the parties can modify the specific service levels outlined in their agreement. Typically, this clause sets out the procedures for requesting changes, such as adding new service metrics or removing existing ones, and may require mutual written consent or a formal amendment process. Its core function is to provide flexibility, allowing the agreement to adapt to evolving business needs or operational realities without renegotiating the entire contract.
ADDITIONS AND DELETIONS OF SERVICE LEVELS. PacifiCare may add or delete Service Levels pursuant to the following provisions. PacifiCare may require the addition of Services Levels, including Service Levels required to address Supplier's performance with respect to New Services, Services for which a Service Level does not exist but for which PacifiCare requires a Service Level and for any changes in Supplier's performance that can reasonably be expected due to the addition or utilization of new, updated, upgraded or modified Equipment, Systems, Applications or other technology.
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ADDITIONS AND DELETIONS OF SERVICE LEVELS. Hercules may add, delete or modify Critical Service Levels or Key Measurements as follows by sending written notice in accordance with Section 4.
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ADDITIONS AND DELETIONS OF SERVICE LEVELS. Customer may add Critical Service Levels or Key Measurements by sending written notice in accordance with Section 5.
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ADDITIONS AND DELETIONS OF SERVICE LEVELS. 10.01 The City may add, delete or modify Critical Service Levels or Key Performance Indicators as set forth in this Article 10 by sending written notice in accordance with Article 5. 10.02 The City may add Service Levels in accordance with this Section and by providing written notice in accordance with Article 5. Expected Service Level and Minimum Service Level commitments associated with added Service Levels will be computed as follows: (1) Where at least six (6) consecutive months of the Vendor-provided service measurements exist for a particular Service that is being provided by the Vendor, the Parties agree that the Expected Service Level shall be defined as the average of such service measurements for the six month measurement period and that the Minimum Service Level shall be defined as the lower of: (a) the lowest service measurement achieved during the six month measurement period; or (b) 95% of the established Expected Service Level; (2) Where no service measurements exist for a particular Service that is being provided by the Vendor, the Parties shall attempt in good faith to agree on an Expected Service Level and a Minimum Service Level commitment using industry standard measures or third party advisory services; or (3) Where less than six (6) months or no measurements exist for a particular Service that is being provided by the Vendor, and the Parties fail to agree on an Expected Service Level and Minimum Service Level commitment as described in Section 10.02(2)(2) above, the Parties shall do the following: (a) The Vendor shall begin providing monthly measurements within sixty (60) days after the Vendor’s receipt of the City’s written request and subject to mutual agreement on such measurements. (b) After six (6) or more actual service level attainments have been measured (or should have been measured per Section 10.02(3)(a) above and if not so measured; constructed as described in Section 10.02(3)(b)(b) below), the City may at any time in writing request that Section 10.02(1) above be used to establish the Expected Service Level and Minimum Service Level commitments. If the Vendor is responsible for measuring actual service level attainments for six (6) consecutive months and fails to provide one (1) or more measurements during the six month measurement period such that six (6) consecutive measurements are not available, the missing measurement(s) shall be constructed according to the following: (i) if one measurement is missing, the missing m...
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ADDITIONS AND DELETIONS OF SERVICE LEVELS 
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Related to ADDITIONS AND DELETIONS OF SERVICE LEVELS

  • Conditions of Service (1). The Dallas County Community College District Dual Credit program falls under Texas Higher Education Coordinating Board Rule 19 TAC §§ 4.81-4.85, “Dual Credit Partnerships Between Secondary Schools and Texas Public Institutions of Higher Education.” Services under this Agreement are limited exclusively to Dual Credit for a tuition scholarship for approved Dual Credit courses (Attachment B). For Dual Credit scholarship see 4.K.1 of this Agreement. (2). All students wishing to participate in the Dual Credit program by taking a course(s) described in Attachment B must: (a) Complete College application for admission to the College; (b). Clearly establish their residency classification;