Advance Replacement Service Sample Clauses

The Advance Replacement Service clause establishes a process where a replacement product or part is shipped to the customer before the defective item is returned. Typically, this service applies to situations where minimizing downtime is critical, such as with essential equipment or business operations. By providing a replacement in advance, the clause ensures continuity of service and reduces operational disruptions, addressing the problem of extended wait times for repairs or replacements.
Advance Replacement Service. If necessary, ADC may request an advance replacement exchange for the unit to be upgraded for those cases in which ADC can not wait the standard return period. ADC may arrange for this service as follows: - Secure a Return Authorization for the Product to be exchanged. - Issue a purchase order for the Product required at INTERWAVE' then current list price plus the cost of the upgrade and a $750 exchange service fee. - Upon receipt of the proper purchase order. INTERWAVE will ship to ADC an upgraded product for exchange. Upon receipt of the Product ADC should immediately return the exchanged Product in the same container. - Upon receipt of the returned Product INTERWAVE will issue a credit against ADCs purchase order for the list price of the returned Product If the exchanged Product is not returned within thirty (30) days ADC will be invoiced for the Product shipped at the list price and ADC agrees to pay said invoice due upon receipt CLASS OF CHANGE DEFINITIONS CLASS A CHANGES A. Changes which are (1) needed to correct (a) conditions which result in safety hazards, or (b) conditions which result in non-compliance with federal registration or radiation requirements or other federal, state or local safety regulations or UL requirements; and (2) judged by Customer severe enough to have to be made to all hardware in process, in stock or installed. CLASS AC CHANGES Changes which are (I) needed to correct (a) inoperative electrical or mechanical conditions, or unsatisfactory maintenance or operating conditions, or (b) conditions which result in safety hazards, where the conditions in (a) or (b) are caused by circuit combinations or options which exist only on certain hardware; (2) needed to compensate for marginal (worse circuit) cases where the inoperative or unsatisfactory conditions exist on certain hardware and cannot be associated with specific circuit combinations or options. Such changes shall be made on Products in process and if requested by Buyer on Products in stock or returned to an authorized repair center. CLASS AR CHANGES Changes which are needed to correct unsatisfactory electrical, mechanical or operating conditions, which may be allowed to exist on a temporary basis. Such changes shall be made to Products in process, except that in some cases, if Customer gives written consent, Products may be shipped for a period of time specified by Customer without incorporating the change at that time to Products in process. If Customer requests that such ...
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Advance Replacement Service. Except for Next Business Day ("NBD") or Same Day Shipment ("SDS"), availability of the Four-Hour Response services is restricted to within one hundred (100) miles of a parts depot and availability of the Two-Hour Response service is restricted to within twenty-five (25) miles of a parts depot. These services are available for CPE Product at additional cost. Hardware will be shipped using Cisco's preferred carrier, freight prepaid by Cisco, excluding import duties, taxes and fees. (i) NBD/SDS Advance Replacement is shipped the same business day provided the request for shipment is made prior to 3:00 PM, Depot Time, excluding Cisco holidays. For requests after 3:00 PM Depot Time, the Advance Replacement will be shipped the following business day. Where available (within the United States, Canada, European Community, Norway, Switzerland, and Australia), Cisco will ship the Hardware for delivery on the next business day. In all other locations, Hardware arrival times are subject to destination country importation and customs processes. (ii) 8x5x4 Advance Replacement service provides Hardware delivered onsite from 9:00 a.m. to 5:00 p.m., Depot Time, Monday through Friday (excluding Cisco-observed holidays).
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Advance Replacement Service. Vendor agrees to hold a full set of spares for the Vendor Products at the Vendor's facility in South Deerfield, MA in order to provide 24 hour advance replacement services to Newbridge: [***] [***] Confidential Treatment Requested. SCHEDULE D SUPPORT SERVICES 1. SUPPORT LEVELS AND INTERFACE DEFINITIONS These provisions are to be used by Newbridge and Vendor personnel for the support level that must be provided for any problem or issue before it can be escalated to the next defined level. The activities identified are the minimum required, and may be supplemented by further actions during the course of the problem investigation in order to expedite a resolution. First and Second-Level Support will be provided by Newbridge for Newbridge End Users who have purchased the products from Newbridge or its business partners. Third-Level Support will be provided by Vendor to Newbridge and directly to Newbridge End Users as deemed necessary by Newbridge. 1.1 First-Level NTAC (Front Office) Support. Newbridge will provide front ---- --------------------------------------- office TAC support and basic help desk functions to the End User. Typically this will include initial call handling, call logging, assignment of call priority (Emergency, High, Medium and Low) and queue placement . This will be performed by either the Newbridge Technical Assistance Centre (NTAC) or the Newbridge Distributor/Service Agent. The NTAC is the focal point for all operational support activities and is the contact point between the Customer and Newbridge. NTAC is staffed and operational seven days a week, twenty-four hours a day, 365 days per year for first-level front office support. 1.2 First-Level NTAC (Back Office) Support. Newbridge will provide initial ---- -------------------------------------- product problem diagnostic services for identifying problems and generic application faults, analysis, and where possible, problem resolution.
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Advance Replacement Service. Vendor agrees to hold a full set of spares for the Vendor Products at the Vendor's facility in Phoenix Arizona, in order to provide 24 hour advance replacement services to * CERTAIN CONFIDENTIAL INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.
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Advance Replacement Service. Except for Next Business Day ("NBD") or Same Day Shipment ("SDS") service, availability of these services is restricted to within one hundred (100) miles of a parts depot. These services are available for CPE Product at additional cost. Hardware will be shipped using Cisco's preferred carrier, freight prepaid by Cisco, excluding import duties, taxes and fees. (i) NBD/SDS ADVANCE REPLACEMENT is shipped the same business day provided the request for shipment is made prior to 3:00 PM, Depot Time, excluding Cisco holidays. For requests after 3:00 PM Depot Time, the Advance Replacement will be shipped the following business day. Where available (within the United States, Canada, European Community, Norway, Switzerland, and Australia), Cisco will ship the Hardware for delivery on the next business day. In all other locations, Hardware arrival times are subject to destination country importation and customs processes. Hardware will be shipped using Cisco's preferred carrier, freight prepaid by Cisco, excluding import duties, taxes and fees. (ii) 8X5X4 ADVANCE REPLACEMENT service provides Hardware delivered on-site from 9:00 a.m. to 5:00 p.m., Depot Time, Monday through Friday (excluding Cisco-observed holidays). Cisco will use commercially reasonable efforts to provide Four-Hour Response the same business day if failed Hardware is reported to the TAC before 1:00 p.m., Depot Time. For calls placed after 1:00 p.m., Cisco will deliver the Hardware part the next business day. (iii) 24X7X4 ADVANCE REPLACEMENT service provides Hardware delivered on-site twenty-four (24) hours per day, seven (7) days per week, including Cisco-observed holidays. Cisco will use commercially reasonable efforts to provide Four-Hour Response for on-site delivery of the replacement part. Hardware will be shipped using Cisco's preferred carrier, freight prepaid by Cisco, excluding import duties, taxes and fees.
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Advance Replacement Service. Advance Replacement means shipment or delivery of a replacement Field-Replaceable Unit (FRU) before receiving the failed or defective FRU. The terms and conditions for Cisco’s Advance replacement service are incorporated in the SMARTnet Service Description (11. 2.1). This applies to hardware replacement under SMARTnet and NETSmart. For SMS’s Advance Hardware Replacement under SMS Direct or Cisco Base, the following terms will apply.
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Related to Advance Replacement Service

  • Benchmark Replacement Setting Notwithstanding anything to the contrary herein or in any other Loan Document:

  • Benchmark Replacement Notwithstanding anything to the contrary herein or in any other Loan Document, if a Benchmark Transition Event and its related Benchmark Replacement Date have occurred prior any setting of the then-current Benchmark, then (x) if a Benchmark Replacement is determined in accordance with clause (a) of the definition of “Benchmark Replacement” for such Benchmark Replacement Date, such Benchmark Replacement will replace such Benchmark for all purposes hereunder and under any Loan Document in respect of such Benchmark setting and subsequent Benchmark settings without any amendment to, or further action or consent of any other party to, this Agreement or any other Loan Document and (y) if a Benchmark Replacement is determined in accordance with clause (b) of the definition of “Benchmark Replacement” for such Benchmark Replacement Date, such Benchmark Replacement will replace such Benchmark for all purposes hereunder and under any Loan Document in respect of any Benchmark setting at or after 5:00 p.m. (New York City time) on the fifth (5th) Business Day after the date notice of such Benchmark Replacement is provided to the affected Lenders without any amendment to, or further action or consent of any other party to, this Agreement or any other Loan Document so long as the Administrative Agent has not received, by such time, written notice of objection to such Benchmark Replacement from Lenders comprising the Required Lenders. If the Benchmark Replacement is Daily Simple SOFR, all interest payments will be payable on a monthly basis.

  • Card Replacement If you need to replace your Card for any reason, please contact us at ▇-▇▇▇-▇-▇▇▇▇▇▇ (▇-▇▇▇-▇▇▇-▇▇▇▇); or login to your Card Account at ▇▇▇.▇▇▇▇▇▇▇▇▇▇.▇▇▇ to request a replacement Card. You will be required to provide personal information which may include your Card number, full name, transaction history, etc. There is a fee for replacing your Card.

  • Tool Replacement Personal tools worn out and/or broken on the job will be replaced on a like- for-like basis by the Employer, provided the tool is turned in to the Employer and the Employer had knowledge the tool was being used on the job. If an employee has his/her tools stolen from a state vehicle, the Employer will replace those tools, as long as no employee negligence has occurred.

  • Payment Services The Application allows the User to access some or all of the following Payment Services (depending on the services that the Partner has integrated). ● The opening of a Payment Account; ● Carrying out the following operations: o Withdrawal o Transfers (in/out) o Direct debits (in / out) o Payment transactions through a Card; ● Issuing of a Card, associated with the Payment Account; ● Card acquiring